Thought there could have been an option (via email or text) to request or change the delivery — i.e. to request that the item be delivered to a neighbour or left in a safe place, changing the date of delivery, etc. Also, getting an update as to WHEN exactly the delivery would be would have been great (not many people can wait it in all day!). Other than that, good service.
Just by using the postal company they use i would think hard before buying from swell again .i wated in my hse two days only to be told they couldn't find my hse,even yodel find it !big...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.