What you save on price with Swell you lose on customer service.
Wrong product was delivered but Customer Services don't reply. I'm left with a 12kg bag that is wrong, one dog with an upset stomach as
...
Read all
0
Share
Trusted Customer
1 month ago
Date of purchase: 27/07/2024
Great delivery, good comms and a speedy delivery. Will use again
Product reviews
Great speedy delivery .....Will use again Thanks
great delivery will use again
0
Share
Trusted Customer
1 month ago
Date of purchase: 03/08/2024
No service received, no response on live chat or to my emails, only one part of my order has been received to date, I paid for 2-3 day delivery and a week has lapsed already
Product reviews
The product I would purchase as tried and tested but on this order it is yet to arrive 1 week on, on standard 2-3 day delivery
Yes to James Wellbeloved lamb light, no to Swell pets no communication on live chat, no response to email, poor delivery service over a week when the service I paid for was stated 2-3 days
0
Share
Trusted Customer
1 month ago
Date of purchase: 29/07/2024
Everything was great, only my package was late for delivery. After my contact to chat I got my stuff very quickly.
Product reviews
Very good price for the best pate. Rabbit meat is my dog favourite.
I am going to buy more :)
Uploaded media
View all media (2)
Very good quality, I recomend it!
It is the same as Photo.
My dog love it so much.
Uploaded media
View all media (1)
0
Share
DB
Dennis Butler
Datchet berkshire
1 month ago
Date of purchase: 23/07/2024
What Dennis Butler said about Swell Pets:
Very good service I always enjoy dealing with swell
Product reviews
Lilys kitchen is always excellent quality dog food
Lily’s kitchen is always good quality
Lilly’s kitchen is always good quality
Wild campfire stew my dog loves it
0
Share
Trusted Customer
1 month ago
Date of purchase: 23/07/2024
Excellent service as usual
Product reviews
0
Share
Trusted Customer
1 month ago
Date of purchase: 20/07/2024
Sent the wrong food ,not what I ordered, not suitabie for my puppy .Told the right one wasn't in stock .So why take the order?
Product reviews
Sent the wrong food not suitable for my puppy ,asked to send the right one ,was told it was not in stock .So why take the order?
We are a leading online Pet supplies retailer, focused on great prices and excellent service.Our team is here to answer questions. Delivering happiness to your pet since 2006!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are a leading online Pet supplies retailer, focused on great prices and excellent service.Our team is here to answer questions. Delivering happiness to your pet since 2006!