Suttons Reviews

Please accept our sincere apologies that the quality of the Busy Lizzie Beacon Raspberry Sundae Mixed plants you received did not meet the high standards we aim to provide. We understand how disappointing this must have been and appreciate you bringing the matter to our attention. We can confirm that the issues you have already contacted us about have been resolved. Should you experience any further problems or have any additional concerns, please contact our Customer Service team directly and we will be happy to assist you further. We appreciate your patience and understanding. Kindest regards, Naomi, Suttons Customer Care.

Please accept our sincere apologies that the quality of the Busy Lizzie Pearl Island plants you received did not meet the high standards we aim to provide. We understand how disappointing this must have been and appreciate you bringing the matter to our attention. We can confirm that the issues you have already contacted us about have been resolved. Should you experience any further problems or have any additional concerns, please contact our Customer Service team directly and we will be happy to assist you further. We appreciate your patience and understanding. Kindest regards, Naomi, Suttons Customer Care.

Please accept our sincere apologies that the quality of the Antirrhinum Cherry Cola plants you received did not meet the high standards we aim to provide. We understand how disappointing this must have been and appreciate you bringing the matter to our attention. We can confirm that the issues you have already contacted us about have been resolved. Should you experience any further problems or have any additional concerns, please contact our Customer Service team directly and we will be happy to assist you further. We appreciate your patience and understanding. Kindest regards, Naomi, Suttons Customer Care.

Please accept our sincere apologies that the quality of the Busy Lizzie Beacon Strawberry Cream Mix plants you received did not meet the high standards we aim to provide. We understand how disappointing this must have been and appreciate you bringing the matter to our attention. We can confirm that the issues you have already contacted us about have been resolved. Should you experience any further problems or have any additional concerns, please contact our Customer Service team directly and we will be happy to assist you further. We appreciate your patience and understanding. Kindest regards, Naomi, Suttons Customer Care.

Thank you for your email. I am sorry to hear that your Geranium Balcon Mix plants arrived in poor condition and that this has affected your confidence in Suttons. We always aim to ensure that plants and products arrive in the best possible condition, so I understand your disappointment. Please be assured that we take feedback like this seriously. Kindest regards, Naomi, Suttons Customer Care.

Thank you for your review. I am sorry to hear that your geranium basket did not arrive in the condition you expected and that the replacement has also been disappointing. We understand how frustrating it must be to receive a plant that has not provided the colour and enjoyment you were hoping for. Geraniums can sometimes take a little time to establish after delivery, and a plant with healthy leaf growth may still need time to develop buds and flowers, particularly if it has experienced changes in conditions during transit. With the right care, including a sunny position, regular watering and feeding during the growing season, we hope it will go on to flower well. We appreciate you giving us the opportunity to put things right and are sorry that your experience has not met the standard we aim for. Your feedback has been noted and will be shared with our team to help us continue improving the quality of our plants and service. Kindest regards, Naomi, Suttons Customer Care.

Thank you for sharing your feedback. We are very sorry to hear that your Tomato Honey Duo plant arrived in poor condition. We understand how disappointing it is to receive plants that are dead or failing to thrive, and this is certainly not the standard we aim to provide. We have already taken action to address some of the issues you have raised and hope that this has helped to resolve your concerns. If there is anything further we can assist you with, please contact our Customer Care team directly and we will be happy to help. We appreciate you bringing this matter to our attention and hope we can provide a better experience in the future. Kindest regards, Naomi, Suttons Customer Care.

Thank you for sharing your feedback. We are very sorry to hear that your Cucumber Cumini plant arrived in poor condition. We understand how disappointing it is to receive plants that are dead or failing to thrive, and this is certainly not the standard we aim to provide. We have already taken action to address some of the issues you have raised and hope that this has helped to resolve your concerns. If there is anything further we can assist you with, please contact our Customer Care team directly and we will be happy to help. We appreciate you bringing this matter to our attention and hope we can provide a better experience in the future. Kindest regards, Naomi, Suttons Customer Care.

Thank you for sharing your feedback. We are very sorry to hear that your Melon Honey Drops Dara plant arrived in poor condition. We understand how disappointing it is to receive plants that are dead or failing to thrive, and this is certainly not the standard we aim to provide. We have already taken action to address some of the issues you have raised and hope that this has helped to resolve your concerns. If there is anything further we can assist you with, please contact our Customer Care team directly and we will be happy to help. We appreciate you bringing this matter to our attention and hope we can provide a better experience in the future. Kindest regards, Naomi, Suttons Customer Care.

Thank you for sharing your feedback. We are very sorry to hear that your Watermelon Patio Sweetie plant arrived in poor condition. We understand how disappointing it is to receive plants that are dead or failing to thrive, and this is certainly not the standard we aim to provide. We have already taken action to address some of the issues you have raised and hope that this has helped to resolve your concerns. If there is anything further we can assist you with, please contact our Customer Care team directly and we will be happy to help. We appreciate you bringing this matter to our attention and hope we can provide a better experience in the future. Kindest regards, Naomi, Suttons Customer Care.

Thank you for sharing your feedback. We are very sorry to hear that your Tomato Green Zebra Heirloom Salad plant arrived in poor condition. We understand how disappointing it is to receive plants that are dead or failing to thrive, and this is certainly not the standard we aim to provide. We have already taken action to address some of the issues you have raised and hope that this has helped to resolve your concerns. If there is anything further we can assist you with, please contact our Customer Care team directly and we will be happy to help. We appreciate you bringing this matter to our attention and hope we can provide a better experience in the future. Kindest regards, Naomi, Suttons Customer Care.

Thank you for sharing your feedback. We are very sorry to hear that your Tomato Purple Bumblebee Heirloom Cherry plant arrived in poor condition. We understand how disappointing it is to receive plants that are dead or failing to thrive, and this is certainly not the standard we aim to provide. We have already taken action to address some of the issues you have raised and hope that this has helped to resolve your concerns. If there is anything further we can assist you with, please contact our Customer Care team directly and we will be happy to help. We appreciate you bringing this matter to our attention and hope we can provide a better experience in the future. Kindest regards, Naomi, Suttons Customer Care.

Thank you for sharing your feedback. We are very sorry to hear that your Cucumber Ayda plant arrived in poor condition. We understand how disappointing it is to receive plants that are dead or failing to thrive, and this is certainly not the standard we aim to provide. We have already taken action to address some of the issues you have raised and hope that this has helped to resolve your concerns. If there is anything further we can assist you with, please contact our Customer Care team directly and we will be happy to help. We appreciate you bringing this matter to our attention and hope we can provide a better experience in the future. Kindest regards, Naomi, Suttons Customer Care.

Thank you for sharing your feedback. We are very sorry to hear that your Tomato Honey Nectar plant arrived in poor condition. We understand how disappointing it is to receive plants that are dead or failing to thrive, and this is certainly not the standard we aim to provide. We have already taken action to address some of the issues you have raised and hope that this has helped to resolve your concerns. If there is anything further we can assist you with, please contact our Customer Care team directly and we will be happy to help. We appreciate you bringing this matter to our attention and hope we can provide a better experience in the future. Kindest regards, Naomi, Suttons Customer Care.

Thank you for sharing your feedback. We are very sorry to hear that your Tomato San Marzano plant arrived in poor condition. We understand how disappointing it is to receive plants that are dead or failing to thrive, and this is certainly not the standard we aim to provide. We have already taken action to address some of the issues you have raised and hope that this has helped to resolve your concerns. If there is anything further we can assist you with, please contact our Customer Care team directly and we will be happy to help. We appreciate you bringing this matter to our attention and hope we can provide a better experience in the future. Kindest regards, Naomi, Suttons Customer Care.

I am pleased to hear the Courgette Golden Glory F1 has performed well and we value your feedback. Kindest regards, Naomi, Suttons Customer Care.

I am pleased to hear the Chilli Pepper Golden Jalapeno has performed well and we value your feedback. Kindest regards, Naomi, Suttons Customer Care.