The service as usual was quick and delivery swift with good packaging. Just the product came nowhere near last years quality
Naomi
Suttons
2 days ago
Thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with our service, delivery speed and packaging. We’re sorry to learn that the product quality did not meet the standard you experienced last year.
We always aim to provide plants and products of the highest quality, so we’re disappointed that this occasion fell short of expectations. Your comments have been noted and will be shared with our team to help us continue improving.
We appreciate your continued custom and hope to provide you with a much better experience in the future. Kindest regards, Naomi, Suttons Customer Care.
Product reviews
Naomi
Suttons
2 days ago
We are sorry to hear that the basket style container did not meet your expectations and that it was not of the standard you have come to expect from Suttons.
We appreciate your feedback regarding the change in design and understand your concerns about the container’s ability to retain water compared with previous versions. We will share your comments with our product team, as feedback like this is valuable when reviewing the quality and performance of our products.
We hope the Nurseryman's Choice plants themselves have performed well and thank you for taking the time to share your experience with us. Kindest regards, Naomi, Suttons Customer Care.
Always good service from suttons. Good value for money and 99% of the time ive had no issues with seed germination
Heather
Suttons
3 days ago
Thank you for your lovely feedback. We’re delighted to hear that you’ve consistently received great service from Suttons and that you find our seeds to be good value for money. It’s wonderful to know that you’ve had such a positive experience with germination too. We really appreciate your continued support and hope you enjoy many more successful growing seasons.
Heather
Suttons Customer Services
Product reviews
Date of purchase: 11/06/2026
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Feefo Verified
11 days ago
Excellent! Good packaging and quick delivery.
Heather
Suttons
3 days ago
Thank you for your excellent feedback. We’re delighted to hear that your order arrived quickly and was well packaged. It’s great to know you were pleased with the service and your purchase.
We appreciate you taking the time to share your experience and hope you enjoy your plants.
Heather
Suttons Customer Services
Product reviews
Heather
Suttons
3 days ago
Thank you for your lovely feedback. We’re delighted to hear that your plant is thriving and proving to be both beautiful and drought tolerant, especially in the warmer weather. It’s wonderful to know it is flourishing in the heat and bringing enjoyment to your garden.
Thank you for choosing Suttons.
Heather
Suttons Customer Services
Heather
Suttons
3 days ago
Thank you for your lovely feedback. We’re delighted to hear that you were pleased with the quality of your plants and that they arrived strong and healthy. We hope they continue to thrive and bring plenty of enjoyment to your garden.
Heather
Suttons Customer Services
Heather
Suttons
3 days ago
Thank you for your fantastic 5-star review. We’re delighted to hear you were pleased with your experience and really appreciate you taking the time to share your feedback.
We hope you continue to enjoy your purchase and look forward to welcoming you back again soon.
Heather
Suttons Customer Services
Heather
Suttons
3 days ago
Thank you for your lovely feedback. We’re delighted to hear that your plants arrived in excellent condition and are flourishing despite the recent drought and heat. It’s wonderful to know you’re pleased with the quality, delivery speed, and value for money. We hope you continue to enjoy your plants.
Heather
Suttons Customer Services
Thank you for your kind feedback. We’re delighted to hear that you found our service helpful and we really appreciate you taking the time to share your experience.
We hope you continue to enjoy your gardening and look forward to helping you again in the future.
Heather
Suttons Customer Services
Product reviews
Heather
Suttons
3 days ago
Thank you for your feedback. We are sorry to hear that your plants were disturbed during delivery and that they arrived with the soil displaced in the bottom of the box.
We appreciate you taking the time to replant them and hope they settle in well and continue to grow. We will also share your comments with our delivery team to help improve the care taken during transit.
Thank you again for letting us know.
Heather
Suttons Customer Services
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!