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Suttons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

GW

Guy Webster

Feefo Verified

3 days ago

What Guy Webster said about Suttons:

Efficient

Product reviews

Date of purchase: 12/06/2026

0

SW

Suzanne Wootton

Feefo Verified

GBR

3 days ago

What Suzanne Wootton said about Suttons:

AVoID AVOID. AVOID

Avoid avoid avoid. Poor quality service and plants and no response to my complaint about damaged plants even have sent them video footage of driver throwing the box over a 6ft gates

Product reviews

Date of purchase: 23/06/2026

0

Trusted Customer

Feefo Verified

3 days ago

great service

excellent firm to deal with, any problems and they answer as quick as they can recommend to all

Product reviews

Date of purchase: 10/06/2026

0

JC

John Chalmers

Feefo Verified

GBR

3 days ago

What John Chalmers said about Suttons:

Nice plants care needed on the size of the offer

Good service. They told when they would come and they came when they said it would.

Product reviews

Date of purchase: 23/06/2026

0

AM

Amanda

Feefo Verified

GBR

3 days ago

What Amanda said about Suttons:

I would steer clear of Suttons Seeds for plants

Took ages to ship, most were broken or half dead. Suttons replaced some but they were even worse. Some will have tomatoes most sadly not. I appear to be one of many in the same position.

Product reviews

Date of purchase: 11/06/2026

0

PD

Peter Dale

Feefo Verified

GBR

1 month ago

What Peter Dale said about Suttons:

Blueberry plants were in poor condition on arrival

not grerat

Justine

Suttons

25 days ago

Thank you for your review We’re sorry to hear that one of the blueberry plants arrived in poor condition with insufficient roots, and that it was not possible to revive it despite your efforts. It’s also disappointing that another plant initially struggled before recovering, as this should not be the experience when receiving healthy stock. I have emailed with a resolution. Best wishes, Justine, Suttons Customer Care.

PD

Peter Dale

25 days ago

It would be nice to have a replacement for the plant that didn't make it Regards Peter Dale

Naomi

Suttons

9 days ago

Please accept our sincere apologies for the disappointment caused. We have already resolved the matter for you, and you should have received a separate email confirming the actions we have taken on the 23rd June. Please check your emails for these details. Kindest regards, Naomi, Suttons Customer Care.

PD

Peter Dale

4 days ago

Sutton's have offered to replace the dead plant in August. so if that arrives I will be happy

Product reviews

Justine

Suttons

25 days ago

Thank you for your review We’re sorry to hear that one of the blueberry plants arrived in poor condition with insufficient roots, and that it was not possible to revive it despite your efforts. It’s also disappointing that another plant initially struggled before recovering, as this should not be the experience when receiving healthy stock. I have emailed with a resolution. Best wishes, Justine, Suttons Customer Care.

Naomi

Suttons

9 days ago

We hope you are pleased with the actions we have taken and please check your emails for the 23rd June. Kindest regards, Naomi, Suttons Customer Care.

PD

Peter Dale

4 days ago

If the replacement is ok then I will be happy

Date of purchase: 24/04/2026

0

KP

karen peters

Feefo Verified

GBR

4 days ago

What karen peters said about Suttons:

Amazing

Product reviews

Date of purchase: 22/06/2026

0

Trusted Customer

Feefo Verified

4 days ago

Useless delivery service

Suttons were very good. They were let down by the delivery company they use.

Product reviews

Date of purchase: 22/06/2026

0

NF

Nicole Fletcher

Feefo Verified

4 days ago

What Nicole Fletcher said about Suttons:

If your products go missing, don't expect a response

Don't respond when you need help, website is a nightmare

Product reviews

Date of purchase: 22/06/2026

0

SC

Sandra Chapman

Feefo Verified

GBR

4 days ago

What Sandra Chapman said about Suttons:

Easy peasy

Ordered and delivered in super quick time

Product reviews

Date of purchase: 22/06/2026

0

Suttons Reviews

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Tomato Tiny Temptations F1More reviews of this product (7)View product websiteI may get some tomatoes from this plant as it has flowers but arrived broken

Tomato Honey ManukaMore reviews of this product (4)View product websiteI may be lucky and get one plant to create tomatoes but the bulk received were half dead - some were replaced but were just as bad.

Tomato Honey NectarMore reviews of this product (4)View product websiteThere will be no toms from this plant sadly

Tomato Tropic PearlMore reviews of this product (4)View product websiteI may be lucky and get one plant to bear tomatoes but the bulk received were half dead

Courgette Sure ThingMore reviews of this product (46)View product websiteIt was broken on arrival BUT I may actually have rescued it and it has flowers

Tomato Meltaway F1More reviews of this product (11)View product websiteI may be lucky and get one plant to bear tomatoes but the bulk received were half dead

Tomato Sweet MillionMore reviews of this product (40)View product websiteI may be lucky and get one plant to bear tomatoes but the bulk received were half dead

Tomato VerandaMore reviews of this product (23)View product websiteI won't be getting any from this plant sadly - arrived half dead and didn't recover

Tomato Freefall DuoMore reviews of this product (1)View product websiteMost products received and even replaced by suttons arrived half dead like many others..

Blueberry Growers ChoiceMore reviews of this product (64)View product websiteI purchased 3 plant in an offer but did expect to get 3 viable plants. Unfortunately when thy arrived one of them had come loose in the soil with very little root attached and the few leaves it had...Read more

Lavender DuoMore reviews of this product (670)View product websiteUnfortunately delivery during a heat wave took its toll but customer service fantastic so completely confident in ordering again

Pre-Planted Hanging Basket MixMore reviews of this product (35)View product websiteDelivery company were useless. First parcel left upside down by front door. Second was right way up but still by front door. Label clearly stated back door. Broken plants in both. Advertised as...Read more

Garden Gear - Fibre Grow PotsMore reviews of this product (3)View product websiteHaven't received them, contacted them no response

Broccoli Sibsey Bellaverdereg F1More reviews of this product (16)View product website

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