Suttons Reviews

I am sorry it appears your order has not been sent to date so apologies if we have prematurely asked you for your review. It is currently being picked so should despatch shortly. I do apologise for any inconvenience.

Thank you for your review. We are sorry that there was some initial confusion but are pleased that they have arrived and are now planted. We hope that provide you with an impressive display in the spring. Kind Regards, Suttons.

Thank you for your valuable feedback and we will certainly take this on board. Our initial crop of Prunus incisa 'Kojo-No-Mai' did not perform as we would of expected and so we took the decision to delay dispatch to ensure the plants delivered were in keeping with the high standard of quality we strive to provide our customers. We appreciate the time you have taken to provide this constructive review.

We really value your feedback and appreciate the time you have taken to leave your kind review. We can confirm we are still in the process of making some vital technical upgrades to our website to ensure we are providing the most efficient and easy online service for our customers, we are working around the clock to complete this and can assure you the "Your Orders" function will be back up and running shortly. Thank you so much for your 3 star review!

Thank you for your review. We supply live products and to ensure that they reach you in optimal condition and in the best stage to grow on we do sometimes have to delay our despatch dates and we apologise if you were not made aware of these delays, this is disappointing. We do appreciate your feedback and will pass on your comments. Kind Regards, Suttons.

Thank you for your review. We supply live products and occasionally due to unforeseen circumstances they do take longer than originally anticipated to be ready for despatch and we apologise that we did not keep you informed more effectively of any delays. We are sorry to hear that you felt that one of the plants were of inferior quality, we appreciate your comments and will pass on your feedback. Kind regards, Suttons.

We appreciate your 5 star review, thank you for such positive feedback.

Thank you for your 5 star review, we are so pleased to hear the item arrived in the promised time.

I am sorry to hear that you have not received your onions as expected. I have tracked your order and it is showing as delivered on 17/09/21 at 18.24 by Yodel. If this is not the case please do get in touch with our Customer Service Team direct and they can look to resolve this for you. Apologies for any disappointment caused. Kind Regards, Suttons.

We appreciate your kind feedback, thank you for taking the time to leave a 5 star review. We are so pleased to hear you are happy with the plants and service you have received.

Many thanks for your 5 star review and I am pleased to hear you are happy with your plants. Your comments are appreciated and thank you for taking the time to let us know.