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Suttons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suttons | Feefo

Displaying all 19,145 reviews

Trusted Customer

3 years ago

Date of purchase: 09/09/2021

Temptation!

Easy to use site. Items always despatched very quickly and arrive in good condition. Suttons keep me informed of any delays at the nurseries, and on just a couple of occasions have not sent out items...

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Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you are happy with the site and the delay notifications given. We are glad to hear that our staff have been helpful. Kind Regards, Suttons.

Product reviews

Howard Cooke

3 years ago

Date of purchase: 19/09/2021

What Howard Cooke said about Suttons:

Excellent service

Product arrived quickly and was in good condition ready for planting

Amy

Suttons

3 years ago

Thank you for your great review! We are pleased to hear that you are happy with all aspects of the service received. Kind Regards, Suttons.

Product reviews

Stephen Fellows

3 years ago

Date of purchase: 24/09/2021

What Stephen Fellows said about Suttons:

Good value and growing on well

Excellent value 72 perennial plug plants which have kicked on well having been potted up. Unfortunately 3 or 4 dead on arrival hence only 4 stars but generally the plugs were well packaged to cope...

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Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you are happy with the value for money on our perennial plug collection. We apologise that some of them were lost on delivery but are pleased that the majority of your plants arrived healthy and packaged well. Kind Regards, Suttons.

Product reviews

Robert Brown

Midlands

3 years ago

Date of purchase: 20/09/2021

What Robert Brown said about Suttons:

Fairly good

Although most of their products were good several were below par and some had to be replaced which is annoying and time consuming

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you have been pleased with the majority of the products received. We are sorry to hear some of them have been disappointing and that replacements have had to be arranged. We appreciate your comments and take your feedback on board. Kind Regards, Suttons.

Product reviews

Robert Lees

3 years ago

Date of purchase: 17/09/2021

What Robert Lees said about Suttons:

Usually, excellent quality but I did get some small plug plants that were mostly dead on arrival.

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that on the whole you have been impressed with the quality of products received. If you do ever have concerns about any plants that have been delivered it is always best to contact our Customer Service Team direct who can resolve any issues for you. Kind Regards, Suttons.

Product reviews

Derwen Hinds

3 years ago

Date of purchase: 20/10/2021

What Derwen Hinds said about Suttons:

Non existent customer service

If there are changes to the expected delivery, contact the customer! My original delivery was expected 7 days from the order date 16/09/2021. Only after I telephoned did I receive an email telling me...

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Amy

Suttons

3 years ago

Thank you for your review. Live products do sometimes take longer to be ready than originally anticipated and we do try and let our customers know of any delays. We apologise if you did not receive these updates as expected. We appreciate your comments and take your feedback on board. Kind Regards, Suttons.

Product reviews

Colin Mardell

Brighton

3 years ago

Date of purchase: 24/09/2021

What Colin Mardell said about Suttons:

all plants came well packed and in good condition

Naomi

Suttons

3 years ago

I am glad to hear your plants arrived safely and were well packaged. Your comments are appreciated and thank you for taking the time to let us know.

Product reviews

Trusted Customer

3 years ago

Date of purchase: 24/09/2021

Good firm to deal with

They are a very good firm to deal with

Naomi

Suttons

3 years ago

Many thanks for taking the time to leave your positive review. It is good to know we are a good company to deal with. Your comments are appreciated and thank you for letting us know.

Product reviews

Sallyann Wiseman

3 years ago

Date of purchase: 24/09/2021

What Sallyann Wiseman said about Suttons:

Stocks

Plants arrived safely and in excellent condition

Naomi

Suttons

3 years ago

Many thanks for your 5 star review. It is good to know your plants arrived in an excellent condition. Your positive feedback is appreciated and thank you for taking the time to let us know.

Product reviews

Sylvia Goodman

Telford

3 years ago

Date of purchase: 05/09/2021

What Sylvia Goodman said about Suttons:

Excellent service throughout.

Plug plants arrived well packaged and in excellent condition. They are all growing on into very healthy plants. Would certainly buy from this company again.

Naomi

Suttons

3 years ago

Many thanks for leaving an excellent review of our service. I am pleased your plants arrived well packaged and are growing on well. Your comments are appreciated.

Product reviews

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About Suttons

Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!

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0333 043 0700

Suttons,, Woodview Road, Paington, Devon, TQ4 7NG, United Kingdom

Broccoli Sprouting Summer Purple - Seeds

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Suttons Reviews

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Primrose Plants - Husky Raspberry PunchMore reviews of this product (9)View product websiteToo soon to review, but plugs growing nicely. Good value offer.

Panicum elegans Frosted ExplosionMore reviews of this product (1)View product websiteToo soon to review, of course, but no reason to doubt a successful outcome.

Cyclamen Metis CollectionMore reviews of this product (14)View product websiteArrived in good condition and ready for planting into the intended hanging baskets.

Pansy Plants - Britannia MixedMore reviews of this product (3)View product websiteGood sized plants ready for planting into tubs for the winter

Pansy Plants - Matrix MixedMore reviews of this product (149)View product websiteGood quality plants at good prices

Primrose Plants - Husky MixedMore reviews of this product (62)View product websiteGood quality plants at good price

Polyanthus Plants - Most ScentedMore reviews of this product (19)View product websiteGood quality plants at good prices

Pansy Plants - Matrix MixedMore reviews of this product (149)View product websiteSome took a long time to arrive after email to say dispatched and were suffering wilt

Primrose Plants - Husky MixedMore reviews of this product (62)View product websiteNot bad but a few dead on arrival

Onion Autumn Troy OrganicMore reviews of this product (19)View product website

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Prunus incisa Kojo-No-MaiMore reviews of this product (112)View product websitethe plant pots were completely dry and the packaging was full of leaves with very few left on the plants. The plants did not look in a good condition. I will see if they recover.

Bellis Plants - Bellisima MixedMore reviews of this product (13)View product websiteall plants came well packed and in good condition

Viola Plants - Autumn Jewels MixedMore reviews of this product (9)View product websiteall plants came well packed and in good condition

Forget-Me-Not Plants - Sylvia MixedMore reviews of this product (6)View product websiteall plants came well packed and in good condition

Stocks - Tall Clove Most Scented MixMore reviews of this product (22)View product websiteLooking forward to seeing them bloom

Wallflower Plants - Sugar Rush MixMore reviews of this product (34)View product websiteLooking forward to seeing them bloom

Stocks - Tall Clove Most Scented MixMore reviews of this product (22)View product websiteBeautiful plants in excellent condition

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