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Rated
Excellent
Service
4.2
/5
Product
3.9
/5

5

4

3

2

1

3,101

831

424

205

369

4,930

ratings over the past year

Displaying all 19,400 reviews
CG
christopher glover
3 years ago
Date of purchase: 21/10/2021
What christopher glover said about Suttons:
Poor customer service from the supply company
I contacted the customer service department twice regarding a part which was not supplied and received no return communication from them
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Megan
Suttons
3 years ago
Thank you for your review. We are truly very sorry to hear you have not received a response from our customer service team, sadly it appears your email has been lost in our system when efforts were made to pass this through to our hardgoods department, we apologise for this error. We have now contacted you directly to hopefully resolve this for you as swiftly as possible.
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Trusted Customer
3 years ago
Date of purchase: 22/11/2021
Quality plants arrived in good condition
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Megan
Suttons
3 years ago
Thank you for taking the time to leave your review, we are so pleased to hear you are happy with the plants and service you have received.
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Naomi Bellis
3 years ago
Date of purchase: 19/10/2021
What Naomi Bellis said about Suttons:
I have only had great experiences with Sutton's. Their plants are great, a brilliant price and survive me well! Customer service are also excellent.
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Megan
Suttons
3 years ago
We are so pleased to hear you are happy with the service and products you have received. We truly appreciate the time you have taken to leave such positive feedback.
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Lesley Seager
3 years ago
Date of purchase: 12/10/2021
What Lesley Seager said about Suttons:
Slow to answer or no reply at all
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Megan
Suttons
3 years ago
Thank you for your review. We are ever so sorry to hear comments, we strive to respond to all customer enquires as swiftly as possible so apologise if the communication you have received during this order does not reflect this. We are constantly developing as a team and your comments will be taken on board, thank you again.
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PK
peter knight
EXETER DEVON
3 years ago
Date of purchase: 09/11/2021
What peter knight said about Suttons:
My Garden Centre For life
Suttons have always sent me good and healthy seeds and plants for years, So that warrants a 5 ***** rating Thank you.
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Megan
Suttons
3 years ago
Thank you so much for your fabulous review! We are delighted to hear you are happy with the service and products you have received and truly appreciated your continued support. Thank you for taking the time to leave your review your comments are appreciated.
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CG
Catriona Gardiner
3 years ago
Date of purchase: 11/10/2021
What Catriona Gardiner said about Suttons:
Great product. Poor communication.
Communication about delivery was very poor. Expected delivery dates were changed frequently but not relayed to me until I queried it. This was a present and it was very difficult for me to...

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Amy
Suttons
3 years ago
Thank you for your review. We are sorry to hear that you were disappointed with the communication received. Live products do sometimes take longer to be ready than originally anticipated and I am sorry for the delay. We can see that we did send out a delay email and we can only apologise if you did not receive this. We are pleased to hear that once arrived the plant was well received but we appreciate your comments and take your feedback on board. Kind Regards, Suttons
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Janet E Calverley
3 years ago
Date of purchase: 03/09/2021
What Janet E Calverley said about Suttons:
Seeds arrived as per information sent by Suttons. Happy with ordering process, information supplied by Suttons and delivery.
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Amy
Suttons
3 years ago
Thank you for your great review! We are pleased to hear that you are happy with all aspects of the service received and that we kept you informed throughout the order. Kind Regards, Suttons
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Trusted Customer
3 years ago
Date of purchase: 11/10/2021
...
Just excellent as always
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Amy
Suttons
3 years ago
Thank you for your fabulous review! We appreciate your positive feedback. Kind Regards, Suttons
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Brenda Cummings
3 years ago
Date of purchase: 28/09/2021
What Brenda Cummings said about Suttons:
Fantastic company to use on line
Always excellent price excellent items excellent delivery
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Amy
Suttons
3 years ago
Thank you for your wonderful review! We are pleased to hear that you have been happy with all parts of the service received. We pride ourselves on supplying high quality items as quickly as possible and we appreciate your great feedback. Kind Regards, Suttons
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M P Turner
Bury
3 years ago
Date of purchase: 09/09/2021
What M P Turner said about Suttons:
Excellent company.
Excellent service, easy to order and delivered promptly. Good quality bulbs. Would use Sutton’s again.
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Amy
Suttons
3 years ago
Thank you for your wonderful review! We pride ourselves in ensuring that all parts of the order process are seamless and that you are delighted with the products received. We look forward to your repeat custom. Kind Regards, Suttons
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About Suttons
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
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Suttons,, Woodview Road, Paington, Devon, TQ4 7NG, United Kingdom
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About Suttons
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!