Suttons Reviews

I am sorry that the tomato crimson plum plant arrived damaged and had not survived. I can confirm that we have now reviewed and resolved the matter for you. You should receive a separate email shortly confirming the action we have taken on your account. We always aim to supply strong, healthy plants, and it is disappointing when this standard is not met. Please be assured that your feedback has been passed on to our horticultural team so it can be investigated further. Kindest regards, Naomi, Suttons Customer Care.

We are sorry to hear that you were disappointed with your Tutti Frutti Pre-Planted Basket and that it arrived in such poor condition. If the plants have not recovered please let our customer service team know. Many thank for your valued feedback. Kindest regards, Naomi, Suttons Customer Care.

We appreciate you taking the time to leave a review and are very sorry to hear that the Penstemon Ice Cream Collection plants were not of the expected quality. Please accept our sincere apologies for the disappointment caused. We have now resolved the matter for you, and you should shortly receive a separate email confirming the actions we have taken. We remain committed to providing healthy, high-quality plants and excellent customer service, and we’re sorry we fell short on this occasion. Kindest regards, Naomi, Suttons Customer Care. Penstemon Ice Cream Collection – Growing Instructions (July Delivery) Your Penstemon Ice Cream Collection plants are supplied at a suitable stage for planting out or growing on. As they arrive during July, they may need a little care while they settle into their new surroundings. On arrival: Remove the plants from their packaging as soon as possible and water thoroughly if the compost feels dry. Place them in a sheltered spot with plenty of light for a few days to allow them to acclimatise. If the plants are small, grow them on in pots until they have developed a stronger root system before planting into their final position. Planting position: Choose a sunny, sheltered spot with well-drained soil. Penstemons prefer fertile soil that does not remain waterlogged, especially over winter. Improve heavy soils by incorporating organic matter and grit to aid drainage. Allow approximately 30–45cm between plants to give them room to spread. Watering: Keep newly planted penstemons well watered during their first growing season, particularly during warm or dry periods. Once established, they are relatively drought tolerant and should only need watering during prolonged dry spells. Feeding and maintenance: Apply a balanced fertiliser in spring to encourage healthy growth and flowering. Remove faded flowers regularly to encourage further blooms. After flowering, lightly trim back stems to maintain a tidy shape. In colder areas, leave some old growth over winter to help protect the crown and cut back in spring once new growth appears. Winter care: Penstemons are hardy perennials but can be affected by very wet, cold winters. Avoid cutting plants back hard in autumn, as the old stems provide some protection. A mulch around the base in late autumn can help protect the roots, but keep it away from the crown to prevent rotting. With the right conditions, your Penstemon Ice Cream Collection should establish well and provide a long season of colourful flowers from summer into autumn.

Many thanks for the updated review. It is great to hear our service is appreciated. Kindest regards, Naomi, Suttons Customer Care.

I hope the Tomato Buffolo Steak plants are thriving and producing a good crop. Kindest regards, Naomi, Suttons Customer Care.

I am sorry if the Cucumber Carmen plants were of a poor quality. This issue has been resolved and if you check your emails you will see the outcome. Kindest regards, Naomi, Suttons Customer Care.