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Suttons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/suttons | Feefo

4,949 out of 20,192 reviews

Time:

Past year

Trusted Customer

2 hours ago

Date of purchase: 20/07/2025

Very disappointing

Very disappointing Was really looking forward to receiving two alstromaria plants as had seen Indian Summer whilst on holiday and fell in love with it Both plants arrived broken and one completely...

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Product reviews

Trusted Customer

2 hours ago

Date of purchase: 21/07/2025

Fast delivery very happy with Suttons seeds

Trusted Customer

3 hours ago

Date of purchase: 08/07/2025

Good quality.

Always good service - ordering, delivery, communication.

Product reviews

david howe

Southall Middx

3 hours ago

Date of purchase: 21/07/2025

What david howe said about Suttons:

Good service and on time packaging could do with a slight improvement

Product reviews

Trusted Customer

14 days ago

Date of purchase: 07/07/2025

Old stock sent

Let your customers know that they are buying old seed and not just send them old stock you are trying to get rid of!!!!

Product reviews

Trusted Customer

3 hours ago

Date of purchase: 21/07/2025

Courier service not suitable

It was just the time it took to arrive that put me off and the condition of the plant on arrival. I won't be buying again

Product reviews

Trusted Customer

5 hours ago

Date of purchase: 21/07/2025

Far to soon, it will be months before the healthy plants are in flower

As always with Sutton plants and seeds are top quality. My late father always used Suttons with top results

Product reviews

Trusted Customer

1 day ago

Date of purchase: 16/07/2025

Suttons for Service

Orders received promptly and securely packaged. Faultless service thank you. Products of good quality and as described.

Product reviews

Nick F

Market Rasen

1 month ago

Date of purchase: 09/06/2025

What Nick F said about Suttons:

Sadly underwhelmed by service and quality!

When I ordered a number of chilli plants from Suttons there was no indication there would be any delays, but I had to wait several weeks for most and 1 month+ for my Ghost chilli plant. I had to...

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Helen M

Suttons

2 days ago

Thank you for your feedback. I’m sorry to hear about the delay in your chilli plant delivery and that the quality did not meet your expectations. We aim to provide clear information and healthy plants, so I appreciate you sharing your experience. Please do contact us if you have not already, and we will be happy to help. Kind regards, Helen

Nick F

1 day ago

I was asked to review all my plants by the organisation. I did so quite honestly. I thank them for their apologies and responses. Whilst not having the best experience, as they haven't ignored me and have responded I will order from them again and have improved my rating to three stars. Thank-you.

Product reviews

Helen M

Suttons

2 days ago

Thank you for your feedback. I’m sorry to hear that your chilli plants arrived later than expected and did not quite meet the standard you hoped for. While it’s good to know they are now growing reasonably well, I appreciate your disappointment compared to previous years’ seed-grown plants. Please do contact us if you have not already, and we will be happy to assist. Kind regards, Helen

Nick F

1 day ago

As per my other response.

Trusted Customer

1 day ago

Date of purchase: 02/07/2025

The best

Very good and helpful service

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About Suttons

Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!

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0333 043 0700

Suttons,, Woodview Road, Paington, Devon, TQ4 7NG, United Kingdom

Broccoli Sprouting Summer Purple - Seeds

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Suttons Reviews

Alstroemeria Summer DuoMore reviews of this product (19)View product websiteThe very small plants arrived with one broken and dead I have potted other on to see if it will grow but is not looking good. Very poor service

Begonia x tuberhybrida Apricot Shades Improved F1 HybridMore reviews of this product (759)View product websiteVery satisfied - good quality.

Alstroemeria inticancha Purple Passion CollectionMore reviews of this product (10)View product website

Wallflower Cloth of Gold - SeedsMore reviews of this product (4)View product websiteDoesn't say on the website that I would be receiving old seed that goes out of date this year when it's too late to plant then now and wanted these for next year. Very poor

Poppy Ladybird - SeedsMore reviews of this product (11)View product websiterubbish old seed sent nothing germinated

Lilac PalibinMore reviews of this product (8)View product websiteThe bush arrived in a sorry state as the courier took days to deliver it. I nursed it back to health but had to cut half of it away as it had died. The half that survived is doing well now and this...Read all

Coronilla glaucaMore reviews of this product (1)View product websiteThe plant was a little too delicate I think to sent by post, it needed better packaging. Again I was put off by the time it took to transport it and the plant was a little wilted on arrival and...Read all

Meconopsis LingholmMore reviews of this product (92)View product websiteFar too early to comment but the plants look healthy and strong.

Garden Gear - 22M Metal Garden ArchMore reviews of this product (7)View product websiteLooks sturdy with attractive black metal appearance. It does however need extra supports to firmly anchor it to the ground. These are not supplied and it would be helpful if they were included .

Garden Gear - Black Metal ObeliskMore reviews of this product (23)View product websiteLooks attractive and serves its purpose to display climbing plants effectively. Like the arch, it does require additional supports to secure it in the ground. These are not included and it would ...Read all

Chilli Pepper Montezuma HotMore reviews of this product (2)View product websiteQuite late in arriving and not of great quality. Although it has survived and is now growing reasonably well it is not great quality.

Chilli Pepper Scotch Bonnet RedMore reviews of this product (13)View product websiteThe scotch bonnet was late in delivery and not a great specimen. It is rather lacklustre and still has not flowered, probably wouldn't order again. I just hope it eventually flowers and fruits!

Nurserymans Choice Chilli PepperMore reviews of this product (13)View product websiteSadly a little underwhelmed by the chilli plants I got from Suttons. They were somewhat delayed in delivery, my Ghost chilli was very late in delivery, and when they arrived weren't particularly...Read all

Chilli Pepper Havanna GoldMore reviews of this product (7)View product websiteAS with all the chilli pepper plants I ordered, it was late in delivery and not the best quality. The plant is coming on now but is not a great specimen and is rather weak.

Chilli Pepper Ghost ChilliMore reviews of this product (5)View product websiteThis was a treat to myself, but was delayed by several weeks from when I ordered it. When it arrived it was rather a weak pale specimen and still has not grown into a particularly good specimen, even...Read all

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