Supplement Centre Reviews

We are sorry about this. It does appear that there was a mishandling of the paperwork in our warehouse which resulted in the order failing to leave us. This really isn't good enough, and we do apologise once again. Things have been difficult this last few months but that's no excuse for the service you have received on this occasion. I will ensure that this is reported to the warehouse manager so that they have investigate what has gone wrong, and we will be in touch directly regarding this.

We are sorry about this. I can see that we have twice tried to send the order, but for some reason the orders do not appear to have been dispatched. We will get on to our warehouse manager regarding this, and we are sincerely sorry for the trouble you have had. I can see that a full refund has been issued, but we will be in touch regarding the cost of the calls.

Brilliant, thank you for the feedback.

That's what we like to hear, thank you.

Thank you for the feedback – much appreciated.

I am sorry to hear that on this occasion the item has not met your expectations. We have had very good reports on the product previously however, and we hope this has not dissuaded you from ordering in future.

That's great, we look forward to hearing from you again.

I do apologise for the poor experience, but that's not what happened. You ordered a bundle deal, part of it was out of stock when your order was processed so really the whole order should have been held and an alternative offered. However, what happened was that the in stock item was sent on to you and the out of stock item was refunded. You were never charged for a free item. I don;t know what you were told when you called in unfortunately, but I can see that you have since been refunded in full for the order.

There was no free gift, the order was for a bundle made up of a tub protein powder and tub of creatine, not an order for a tub or protein with a free tub of creatine.

Good to hear, thank you for the feedback.

Good to hear – thank you for taking the time to leave this feedback