It's not great service to ask for feedback on something before it even arrives.
Kate
Sunspel
9 years ago
Good morning
Please accept our apologies for receiving the feedback request email so soon after you placed your order. The partner that provides our reviews had a system issue which is now resolved.
We hope you enjoy your new Harrington Jacket and if you require any further assistance please contact our customer services.
Best,
Excellent customer service in regards to various questions I had about sizing. The only thing I didn't like was paying for return postage, but I guess that's academic.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
