Good afternoon Mr Mason,
Thank you for your review and my apologies for the inconvenience caused regarding non-receipt of your gift card.
I have asked a member of our Customer Service team to contact you about this and resolve your concern.
To clarify, the gift cards we issue are Love2Shop gift cards which arrive ready to use in many high street stores. You can also register the gift card on the Love2Shop website, should you wish, through which Love2Shop offer many exchange options for e-gift codes for their other partners, of which Amazon is one.
Please don't hesitate to contact me at social@sunlife.co.uk if I can be of any further assistance.
Thanks
Dan
SunLife