Superb. Very helpful. Order was ready when I called to collect it. Happily found an item for me I had left off my order and was able to pay for it there without having to do another order. Very...
My parcel was not delivered to me, I have written a letter to explain. Your delivery company, royal mail said they had delivered the parcel, left notification 'in the house' to say parcel put in...
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Reni Reis
Sugarcrafters.com
4 years ago
Hello, I am very sorry Royal Mail did not deliver this, I have checked the system and can see we sent a replacement on a next day service with DPD for you. We will feed this back to Royal Mail. We hope to have you shop with us again.
I haven’t received it yet. It was estimated to be delivered on 13/1 and still not delivered:( it might be delay on Royal Mail side but hopefully it’s on its way . But still disappointed because I...
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Reni Reis
Sugarcrafters.com
4 years ago
Hello, I am sorry this was delivered late, it looks like Royal Mail took 10 days to deliver it. If you purchase from us again, please message us before so, so I can provide you with a 15% discount code.
Product reviews
Reni Reis
Sugarcrafters.com
4 years ago
Hello, I am sorry this was delivered late, it looks like Royal Mail took 10 days to deliver it. If you purchase from us again, please message us before so, so I can provide you with a 15% discount code.
Date of purchase: 10/01/2022
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Trusted Customer
4 years ago
Fast delivery and great price for a fantastic product.
After 8 weeks of countless emails sent, still waiting for a refund. Customer service is awful. Quite simply bunch of thieves.
Reni Reis
Sugarcrafters.com
4 years ago
Hello, I have checked our system and cannot see any emails from your registered email address, I have also checked the tracking on the order and can see this was delivered on the 13th November with Royal Mail, please can you confirm if this is resolved?
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