How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Suffolk Hideaways Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 553 reviews

Trusted Customer

Feefo Verified

6 days ago

Quick, easy and simple to do.

Booked on line in 5 minutes. Instant response confirming the booking.

Marketing

Suffolk Hideaways

2 days ago

We are delighted to hear about your smooth online booking experience and that you received an instant confirmation. Thank you for choosing Suffolk Hideaways. Suffolk Hideaways

Date of purchase: 15/05/2026

Trusted Customer

Feefo Verified

8 days ago

Efficient system

Efficient, easy to follow

Marketing

Suffolk Hideaways

8 days ago

We are delighted to hear that you found our service efficient and easy to follow. Your feedback is greatly appreciated. Suffolk Hideaways

Date of purchase: 06/05/2026

Mrs Barnes

Feefo Verified

8 days ago

What Mrs Barnes said about Suffolk Hideaways:

Easy booking procedure

Marketing

Suffolk Hideaways

8 days ago

We're delighted to hear that you found our booking procedure easy. Thank you for sharing your positive experience. Kind regards, Suffolk Hideaways

Date of purchase: 13/05/2026

Mr D Richardson

Feefo Verified

GBR

1 month ago

What Mr D Richardson said about Suffolk Hideaways:

Professional and easy to book.

Easy to book helpful with good communication, booked with Suffolk hideaways before and would definitely book again with them. 5*.

Marketing

Suffolk Hideaways

23 days ago

Thank you for your kind words. We're so pleased to hear that you found the booking process easy and that our communication was helpful. It's wonderful to know you've booked with Suffolk Hideaways before and would choose to do so again. Suffolk Hideaways

Date of purchase: 21/04/2026

Trusted Customer

Feefo Verified

1 month ago

Just makes holidays easy

Very easy to use. Great selection of properties

Marketing

Suffolk Hideaways

1 month ago

We are delighted to hear that you found our service easy to use and appreciated our great selection of properties. Thank you for sharing your positive experience with Suffolk Hideaways. Kind regards, Suffolk Hideaways

Date of purchase: 13/04/2026

Mr Edwards

Feefo Verified

GBR

1 month ago

What Mr Edwards said about Suffolk Hideaways:

Smooth so far

No issues whatsoever with the booking process. All smooth (so far).

Marketing

Suffolk Hideaways

1 month ago

We are so pleased to hear that you had a smooth booking process with Suffolk Hideaways. We appreciate your positive feedback. Kind regards, Suffolk Hideaways

Date of purchase: 04/04/2026

Trusted Customer

Feefo Verified

1 month ago

Quick and Easy

Quick and easy. Properties are well illustrated and described. Making a booking and receiving confirmation was easy and prompt.

Marketing

Suffolk Hideaways

1 month ago

We're delighted to hear that you found our service quick and easy, and that our property illustrations and descriptions were helpful. It's great to know that the booking and confirmation process was smooth and prompt for you. Suffolk Hideaways

Date of purchase: 17/03/2026

Trusted Customer

Feefo Verified

1 month ago

Will let you know when we return from holiday

Nothing particularly special. We knew which property we wanted and we booked it. We will let you know when we return from holiday. One thing however - we booked partly because you are connected to...

Marketing

Suffolk Hideaways

1 month ago

Thank you for your feedback. We are pleased to hear the booking process was straightforward and that you were able to secure the property you wanted. Regarding EasyFundraising, Cashback or donations are not usually confirmed immediately after booking. In most cases, EasyFundraising only tracks and confirms the transaction once the stay has been completed, as this allows for any changes or cancellations during the booking period. Because your stay is scheduled for later this year, it is expected that confirmation will not appear just yet. If the donation does not show after your stay has finished, please do get in touch with us and we will be happy to investigate it further for you. Thank you again for your booking, and we hope you have a wonderful holiday. Kind regards, Suffolk Hideaways

Date of purchase: 16/03/2026

Trusted Customer

Feefo Verified

2 months ago

A positive and straightforward booking experience

Booking staff were knowledgeable, helpful and friendly.

Marketing

Suffolk Hideaways

2 months ago

We are delighted to hear you found our booking staff to be knowledgeable, helpful, and friendly. We appreciate you taking the time to share your positive experience. Suffolk Hideaways

Date of purchase: 13/03/2026

Sarah

Feefo Verified

2 months ago

What Sarah said about Suffolk Hideaways:

First class service. Thank you.

Marketing

Suffolk Hideaways

2 months ago

We are delighted to hear you had a positive experience. Thank you for your feedback. Suffolk Hideaways

Date of purchase: 06/03/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo