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Sturgess Motor Group Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sturgess-motor-group | Feefo

Displaying all 4,655 reviews

Trusted Customer

18 hours ago

Date of purchase: 21/05/2025

Manager and all staff are welcoming,

From purchasing the mini cooper s, we have been looked after Tracey at the service desk had a smile and came across has a jolly friend great communication over the phone also emails sale person...

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Trusted Customer

1 day ago

Date of purchase: 23/05/2025

Richard was fantastic

Richard was amazing from start to finish. No pushy selling, just really helpful and genuine. It’s a really nice team and I would definitely recommend people to purchase from them.

Customer Service - NM

Sturgess Motor Group

19 hours ago

As a local family business, we are very aware of the importance of customer satisfaction and the likelihood of recommendation, so thank you for your kind comments.

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Trusted Customer

1 day ago

Date of purchase: 31/05/2025

A five star service

Outstanding service from when we entered the showroom the service was 5 star nothing was to much trouble .A big thank you to James and Ben .If you want a five star service whilst buying your car...

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Customer Service - NM

Sturgess Motor Group

19 hours ago

As a family owned business, we are very aware of the importance of maintaining a good reputation. Thank you for letting us know of your satisfaction. We will pass on your feedback to James and Ben.

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Trusted Customer

5 days ago

Date of purchase: 30/04/2025

Good company

Been using Sturgess for many years and always received great service

Customer Service - NM

Sturgess Motor Group

5 days ago

As a local business, we are very aware of the importance of customer satisfaction and the likelihood of recommendation, so thank you for your kind comments and your continued business.

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Trusted Customer

6 days ago

Date of purchase: 30/04/2025

Buying a car and go to S.M.G.

What can one say but excellent service. The sales person was very friendly, helpful, and didn't put any pressure on one to buy the car. Only when you were ready and happy to part exchange and buy...

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Customer Service - NM

Sturgess Motor Group

6 days ago

Thank you for taking the time to share your experience. As a long-standing family business we’re passionate about providing balanced, non-pressured advice, and we’re pleased this came through in your dealings with us.

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Trusted Customer

8 days ago

Date of purchase: 28/04/2025

Mercedes a180

Excellent service from start to finish, very easy to deal with and no pressure selling. Thanks Richard and Mark.

Customer Service - NM

Sturgess Motor Group

8 days ago

As a local business, we are very aware of the importance of customer satisfaction and the likelihood of recommendation, so thank you for your kind comments.

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Trusted Customer

9 days ago

Date of purchase: 30/04/2025

Good service. Honest car dealer.

Customer Service - NM

Sturgess Motor Group

9 days ago

As a local business, we are very aware of the importance of customer satisfaction and the likelihood of recommendation, so thank you for your kind comments.

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Trusted Customer

13 days ago

Date of purchase: 29/04/2025

Exceptional Service and great support

The service I received from Sturgess Motor Group team was exceptional. Purchased our lovely F-Pace and from start to finish, Ben Love was brilliant. Since first step, Ben send us a very detailed and...

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Customer Service - NM

Sturgess Motor Group

12 days ago

As a family-owned business, maintaining a strong reputation is important to us. Thank you for your kind words and for letting us know about your satisfaction.

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Trusted Customer

13 days ago

Date of purchase: 13/05/2025

The salesman was very professional knowledgeable and friendly. I was very happy with the service with the 2 salesmen I met. I would recommend this garage Only slight disappointment would be the...

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Customer Service - NM

Sturgess Motor Group

12 days ago

Thank you for your review. It is appreciated. We note your feedback on the interior valeting and will pick this up with our team. Many thanks

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Trusted Customer

1 month ago

Date of purchase: 18/04/2025

Hyundai purchase

Excellent customer service

Customer Service - NM

Sturgess Motor Group

1 month ago

Thank you for your kind words about your experience. We’re delighted to have met your expectations.

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About Sturgess Motor Group

Sturgess Motor Group has a long established history as a leading car dealer in Leicestershire. The company was originally founded in 1897 by Walter E. Sturgess when he set up a small shop in the West End of Leicester manufacturing, selling and servicing bicycles known as W.E. Sturgess & Sons. Since 1897, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK and also one of the most respected names in UK motor retailing. With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community, Sturgess Motor Group has been a trusted name for more than 120 years. Sturgess Motor Group are not the biggest car dealer in the country and have no intentions of being so. Instead, Sturgess Motor Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service to drivers in Leicestershire.

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01162406504

Cropston Road, Anstey, Leicester, Leicestershire, LE7 7BP, United Kingdom