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Studio William Reviews | Customer Service Reviews for https://www.feefo.com/reviews/studio-william | Feefo

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Marne Friedman

Feefo Verified

5 years ago

What Marne Friedman said about Studio William:

Great site and great products

Easy to use website and super fast shipping made my shopping experience wonderful.

Product reviews

Date of purchase: 30/11/2020

2

Trusted Customer

Feefo Verified

5 years ago

Beautiful cutlery, fast shipping

Super fast shipping to the US.

Product reviews

Date of purchase: 01/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Happy customer

Clear and easy to.use website, good communication and timely delivery. My order arrived in perfect condition.

Product reviews

Date of purchase: 04/12/2020

0

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CAROL HALL

Feefo Verified

5 years ago

What CAROL HALL said about Studio William:

Very swift delivery and items as expected. Not cheap but lovely quality.

Product reviews

Date of purchase: 02/12/2020

0

Trusted Customer

Feefo Verified

5 years ago

Waiting for response on faulty items

Hopefully this changes, but so far, apart from fast delivery of the order, the service has not been good. I emailed them last week regarding two sub-standard items in my order and they have not...

Jacob Jacobson

Studio William

5 years ago

Hello Sir, We discovered that your partners email went into our spam folder accidentally. After discovering it was there, we sent our deepest apologies and we have quickly answered her concerns and replaced the item FOC to the USA. Speaking with Ruby, she has been more than pleased with our customer service. We love our customers and thank you for your custom, apologies for the inconvenience and late reply again. Have a great day.

Trusted Customer

5 years ago

Just as update on my previous review! My original complaint had ended up in their junk mail, but when I emailed again and they realised the problem, Studio William could not have been more helpful! They replaced faulty items quickly and I am very happy and will definitely shop with them again!

Product reviews

Date of purchase: 04/11/2020

0

Trusted Customer

Feefo Verified

5 years ago

Very elegant and very pleased with them

Arrived in no time from ordering them Well wrapped with free delivery

Product reviews

Date of purchase: 01/12/2020

0

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Lauren Parsons

Feefo Verified

Bristol

5 years ago

What Lauren Parsons said about Studio William:

Excellent service as always

Delighted with my new cutlery & speed of delivery

Product reviews

Date of purchase: 29/11/2020

0

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Gemma Cowley

Feefo Verified

5 years ago

What Gemma Cowley said about Studio William:

Great service and excellent quality cutlery. We have had and used the same cutlery set for 13yrs but, when recently buying some top up items because our family is growing we've found that our range...

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