Stuck On You | CA Reviews

That is such lovely feedback to read. It is lovely to hear that you are happy with your Clothing Labels. Good luck in your new home and thank you for taking the time to leave your comments. Warm regards, Stuck on You Customer Service

It's great to hear that you found our website easy to use and that the delivery was fast. Thank you for taking the time to leave us your feedback. Warm regards, Stuck on You Customer Service

Thank you for your feedback. We have had great feedback regarding our Wooden Name Puzzles, so it is unusual you find the quality is not up to standard. We would love to investigate this further for you, so we can ensure you receive a product that you are 100% happy with. In saying this, for quality control, I will ask if you could email an image of the fault of the puzzle through to info@stuckonyou.biz. Kind Regards Stuck on You Customer Service

Thank so much your your feedback, it's lovely to hear that you received such friendly customer service. We do find that our Iron On Clothing Labels need to be applied with a hot iron, pressed firmly for 10-15 seconds, allow to cool, test a corner, if it lifts repeat. We use the Labels too and are more than happy to share our tips and tricks live on our website or via email. Warm regards, Stuck on You Customer Service

Thank you for your review on our Kids Designer Name Labels. Our labels have not changed quality recently, although over the past could of years, we have updated this product to include a thick laminate cover over the top if the label. This acts as a protector, and makes our labels scratch resistant. You will need to ensure you are applying you labels to a clean, flat and smooth surface with no ridges or bumps. Any small ridges (including frosted surfaces) can allow water to seep beneath the label, pushing it up and causing it to lift. I have contacted you directly so we can investigate this further for you! Kind Regards Stuck on You Customer Service

Thank you for your feedback. I am very sorry to hear you have found the craftsmanship poor on your Wooden Name Puzzle - If you ever feel your product is not up to standard, please send an image through to us to review at info@stuckonyou.biz On the other hand, I am pleased to be confirmed of the enjoyment you have had searching through the variety of options we have available for designs and products online. Warm regards, Stuck on You Customer Service

We are so pleased to read of your review! Thank you for sharing your thoughts with us - I am so pleased you have found the ordering process quick and easy, and have found the Name Dots are bright, fun, and durable! Warm regards, Stuck on You Customer Service

We sometimes find that orders are duplicated and as they are a personalised product, we do prefer to send them to the customer. Thank you so much for taking the time to leave us your feedback. Warm regards, Stuck on You Customer Service

We appreciate you taking the time to share your recent experience with us. I am sorry to hear your original order was lost in the post. I can confirm your original order was created and dispatched within our given time frame, and dispatched your order to the address we had listed in your file. We are asked to allow up to 14 working days for your order to arrive when dispatched via general post, however, if this does not occur, we are happy to reprint your order at our expense, and re send to an alternative address to ensure this arrives safely with you. I am happy to know we have had this matter resolved and you are enjoying your Penny Scallan Name Labels! Warm regards, Stuck on You Customer Service

We appreciate your feedback! I am sorry to hear your order was delayed in the post - We do dispatch all orders within 4 working days and dispatch via general post. Delivery via general post can take anywhere from 1-14 working days to arrive with you. I am pleased to hear your Name Dots are proving to be durable and lasting through the wash! Warm regards, Stuck on You Customer Service