I placed my order and after 2 weeks had not received it. The website said I would receive an email when it got dispatched which I never did. So I assumed my order hadn't been sent. However upon...
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Penny Scallan
Penny Scallan | Com | AU
10 years ago
I am very sorry to read of your disappointment.
I have passed your information directly onto our Penny Scallan team and trust you will be contacted in a shore time to discuss.
Kind Regards,
Stuck on You Customer Service
Thanks for your feedback! We're so glad you love your Russian Doll Bean Bag - Aren't they gorgeous?
We hope to see you as returning customer in the future.
Kind Regards,
Stuck on You Customer Service
I ordered a product online. Other than a PayPal receipt, I did not receive any confirmation about the order being received from the company and therefore I emailed the company with my enquiry. I...
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Penny Scallan
Penny Scallan | Com | AU
10 years ago
I am sorry to hear you had not received your email conformation upon placing your order or your dispatch email when your order had left our warehouse. It is possible this email has been delivered to your junk folder in error.
Kind Regards,
Stuck on You Customer Service
Thanks for your feedback! We're so glad you loved the wheelie bags enough to purchase as a gift for someone else. We look forward to see you as a returning customer!
Kind Regards,
Stuck on You Customer Service
I have purchased a number of Penny Scallan items and have loved them all!
Penny Scallan
Penny Scallan | Com | AU
10 years ago
Thank you so much for your kind feedback!
I am really happy to hear you are a repeat customer of ours.
I hope you enjoy your new Wheelie Bag :)
Thanks again for the review!
Kind Regards,
Stuck on You Customer Service
Thank you for your kind feedback! We are pleased to see you have rated all products highly - We hope they are all going to great use!
Kind Regards,
Stuck on You Customer Service
Penny Scallan
Penny Scallan | Com | AU
10 years ago
Thanks for the feedback!
I am thrilled to know you are happy with our products and services as we do ensure to keep all of our valued customers satisfied!
I hope you enjoy your new Penny Scallan Gumboots!
Thank you so much for your feedback!
Kind Regards,
Stuck on You Customer Service
The whole experience of ordering was very smooth, and the products got here very quickly. I haven't actually used the toiletry bag or wet pack yet, but I am sure they are going to be perfect.
Penny Scallan
Penny Scallan | Com | AU
11 years ago
Thank you so much for your kind feedback!
I am so glad to hear our website was easy to navigate you to place your order!
Enjoy your new Wet pack and i hope you get lots of use out of this!
Thanks again for the wonderful feedback!
Kind Regards,
Stuck on You Customer Service
Thank you so much for your kind feedback we really appreciate this!
I am thrilled to know you are happy with our products and services as we do ensure to keep all of our valued customers happy!
Enjoy your new Lunchbox and hope you get lots of use out of this!
Thanks again for the lovely review!
Kind Regards,
Stuck on You Customer Service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
