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St Eval Reviews

https://www.st-eval.com
Rated
Exceptional

Scent seekers and candlemakers of Cornwall. Certified B Corp.

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

1,242

66

10

2

7

1,327

ratings over the past year

9,467 out of 9,466 reviews
GH
Graham Hutton
5 years ago
Date of purchase: 15/10/2019
What Graham Hutton said about St Eval:
St Eval responded to my enquiry with a helpful link to the required product page but the website is far from straightforward to navigate. I had not expected to flip backward and forward in placing my...

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Sara-Jayne
St Eval
5 years ago
Hi Graham, thank you for your valued feedback and I'm sorry to hear you were left frustrated with our website. With so many products available, we have tried to make it as simple and easy for people to navigate, offering search by both fragrance and product. I'm sorry to hear you didn't feel this was the case. We are always looking at ways to improve our website so I will pass these valued comments onto the team. Best wishes, Sara-Jayne
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Linda Scott
Hampshire
5 years ago
Date of purchase: 15/10/2019
What Linda Scott said about St Eval:
Wonderful scented candles
Very prompt service and delivery as always from St Eval and wonderful scented candles to cheer up the winter gloom as the days get shorter.
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NR
Norman Robertson
5 years ago
Date of purchase: 14/10/2019
What Norman Robertson said about St Eval:
!st class service.
Always a pleasure to do business with.
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Trusted Customer
5 years ago
Date of purchase: 14/10/2019
We love the shop and the lady who looks after it We have visited a couple of times and the lady gave us a10% discount written on back of postcard. However when we did make a telephone order we...

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Sara-Jayne
St Eval
5 years ago
Thank you for your lovely feedback, we are pleased to hear you enjoyed your visit to our factory shop and that you are happy with your purchases. The discount code given to you in the shop is for use on our website only unfortunately, but hopefully you will be able to make use of this for your next order. Hope to welcome you back to our factory shop soon. Best wishes, Sara-Jayne
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Jules Boswell
5 years ago
Date of purchase: 13/10/2019
What Jules Boswell said about St Eval:
Beautiful candles, lovely gifts and lovely to keep!
Great website. Excellent service. Prompt. Would definitely use again - and recommend to others. Even unopened, the beautiful scents fill the room.
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Trusted Customer
5 years ago
Date of purchase: 13/10/2019
Excellent service. Quick and efficient and beautiful candles that smell gorgeous. Only disappointment is that the Christmas candles are out of stock and it’s only Oct!!!!
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Sara-Jayne
St Eval
5 years ago
Thank you for your great feedback, I'm so pleased to hear you are happy with the quick and efficient service and beautiful candles - I will pass your lovely comments onto the team. I'm sorry to hear you were left disappointed with some of our Christmas candles being out of stock, these were more popular than we anticipated and sold out very quickly this year. Our stockists might have availability of our sold-out pots if you wanted me to check near you, please email info@stevalcandlecompany.co.uk with your postcode and we can check for you. Best wishes, Sara-Jayne
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GG
Gladys Gourley
Cookstown/n. ireland
5 years ago
Date of purchase: 13/10/2019
What Gladys Gourley said about St Eval:
Simply adorable around the home.
I really love st Eval Diffusers. Their perfumes are adorable. The order and delivery service are very prompt indeed. I always ordered from them.
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Trusted Customer
5 years ago
Date of purchase: 13/10/2019
Best candles ever!!
Good service and delivery. Always found customer service to be quick and helpful.
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frances press
5 years ago
Date of purchase: 07/10/2019
What frances press said about St Eval:
feefo off
Hi and yes, love the order and the company However, I filled this form last week and so not impressed with Feefo
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Trusted Customer
5 years ago
Date of purchase: 12/10/2019
Sorry but so far had wrong information from your company and still not received my items as I did not get an email telling me when my items were being sent. DPD sent items back as I was away for a...

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Sara-Jayne
St Eval
5 years ago
We're so sorry for the delay in DPD getting your parcel to you, I understand a member of the team has been in touch with you and worked to get your replacement order out as soon as possible so as not to delay this further. It looks as though your replacement order is out for delivery today. Hopefully, you will receive this today but if not please email us info@stevalcandlecompany.co.uk and we will look into this immediately. I'm sorry for any frustrations caused by this. Best wishes, Sara-Jayne
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About St Eval
St Eval was born in the Cornish countryside. From our clifftop home in North Cornwall, we work with nature to collect fragrances and turn them into wildly scented candles. Each one is a journey, an experience, a landscape we love. Come with us across a misty moor, along an ancient coastline or wherever the wildflowers grow...
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01841540850
Engollan, Wadebridge, Cornwall, PL277UL, United Kingdom
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About St Eval
St Eval was born in the Cornish countryside. From our clifftop home in North Cornwall, we work with nature to collect fragrances and turn them into wildly scented candles. Each one is a journey, an experience, a landscape we love. Come with us across a misty moor, along an ancient coastline or wherever the wildflowers grow...