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Spotless Reviews

http://www.spotlessclean.co.uk
Rated
Good

The Spotless way is all about the pursuit of happiness within your work place, which sets us apart from our competition.

Service
3.9
/5

5

4

3

2

1

4

2

0

1

1

8

ratings over the past year

Displaying all 144 reviews
Trusted Customer
9 months ago
Date of purchase: 18/09/2023
High Standard Cleaning
We receive daily office cleaning, which is always carried out to a high standard. Renata looks after our office and does a brilliant job of ensuring that our office is kept clean/tidy. She always...

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Trusted Customer
10 months ago
Date of purchase: 28/10/2019
Not the best
Not informed when cleaner doesn't turn up, get charged for when they don't turn up, have to request and chase for credits - frustrating. Communicated with Spotless that cleaning isn't up to...

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Carron Henley
Spotless
10 months ago
Thanks for taking the time to leave a review Rob, and for making us aware of the issues. Our Managing Director, Nicola Barbour, will be in touch with you to discuss these issues further and work towards a resolution. Best regards, Carron Henley CEO
Trusted Customer
10 months ago
Happy to discuss issues,
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Trusted Customer
10 months ago
Date of purchase: 01/10/2020
Recommend good value
Professional and responsive service delivered at reasonable cost. The admin from head office is not fairly poor and hence the dropped star
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Trusted Customer
10 months ago
Date of purchase: 01/08/2022
Great service always.
Excellent customer service at all times. Great service from our Account Manager always quick to respond and sort anything that crops up, we know that we'll always get things sorted. Excellent...

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Trusted Customer
10 months ago
Date of purchase: 06/07/2015
Spotless is great
Regular cleaners are fantastic, office left cleaned and tidied every morning. Thank you. Recycling bins uplift is scheduled once a month, exactly what we need. William from Washroom Solution is...

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Trusted Customer
10 months ago
Date of purchase: 12/10/2009
I have never had an issue with Spotless, sometimes the communication could be better but we always get it sorted out.
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Carron Henley
Spotless
10 months ago
Thanks for taking the time to leave your review Sheena. I'm delighted we've worked with you for so long and continue to do so. You know where we are when you need us. Best regards, Carron Henley CEO
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Trusted Customer
10 months ago
Date of purchase: 01/06/2022
Terrible service
Onsite operative ok but not had any training from Spotless & received no response to calls and messages to her line manager or supply orders. Area manager does not respond to me as the client. Very...

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Carron Henley
Spotless
10 months ago
Hello Fran, Thank you for taking the time to leave a review. I'm disappointed to see that you're unhappy with our service at the moment and have asked our Managing Director, Nicola Barbour, to reach out to you to discuss matters further. We have detailed training programmes in place for all cleaning operatives so it is a concern that your operative advises there has been no training. Nicola will be able to discuss this further with you in detail. Best regards, Carron Henley CEO
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Trusted Customer
10 months ago
Date of purchase: 10/10/2022
Good friendly professional staff
The people who work for the company are very nice and friendly. When we have a problem with the cleaning it is sorted quickly, however it does take some time when you leave a message for someone to...

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Carron Henley
Spotless
10 months ago
Thank you very much for taking the time to leave a review. I've asked your local Regional Manager, Carol Williamson, to contact you to ensure you have our most up to date contact details. Best regards, Carron Henley CEO
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BA
Barbara
5 years ago
Date of purchase: 15/11/2019
What Barbara said about Spotless:
Some of the cleaning could be more thorough, eg phones dusted
Reliable service. No problems. Good standard of cleaning.
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Trusted Customer
5 years ago
Date of purchase: 15/11/2019
Great and efficient.
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About Spotless
By bringing Spotless on board we will take your commercial cleaning requirements to a whole new level, delivering a premium, quality-focused service. We invest heavily in supporting this change, particularly with the challenges around TUPE, ensuring both you and the current cleaning team find it a smooth and straightforward experience. While it’s not rocket science, effectively managing this change requires experience, understanding, and sensitive handling. Many cleaning contractors see this process as a burden; we see it as an opportunity to shoot for the moon.
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03300947733
Stuart House, Eskmills, Station Road, Musselburgh, East Lothian, EH21 7PB, United Kingdom
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About Spotless
By bringing Spotless on board we will take your commercial cleaning requirements to a whole new level, delivering a premium, quality-focused service. We invest heavily in supporting this change, particularly with the challenges around TUPE, ensuring both you and the current cleaning team find it a smooth and straightforward experience. While it’s not rocket science, effectively managing this change requires experience, understanding, and sensitive handling. Many cleaning contractors see this process as a burden; we see it as an opportunity to shoot for the moon.