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SPCA Pet Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/spca-pet-insurance | Feefo

138 out of 488 reviews

Time:

Past year

Trusted Customer

28 days ago

Date of purchase: 20/06/2024

Excellent, answered all my queries and sorted the same in a very timely manner thank you.

SPCA Pet Insurance

28 days ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 product purchased

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Trusted Customer

1 month ago

Date of purchase: 17/06/2024

ASSISTANCE GIVEN WAS GREAT! AFTER FRUSTRATING TIME TRYING TO EMAIL APPLICATION. WOULD RECOMMEND TO FRIENDS AND FAMILY YOUR INSURANCE SERVICE.

SPCA Pet Insurance

1 month ago

Hi there, We are pleased to hear of the service that you received when speaking with our team member and that we have been able to assist you with your insurance needs, however, we apologise for any frustrations caused and appreciate you sharing your feedback with us. Kind regards, Alisa

1 product purchased

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Trusted Customer

1 month ago

Date of purchase: 16/06/2024

Fantastic service provided the consultant who called to finalise my policy with me!

SPCA Pet Insurance

1 month ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 product purchased

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Trusted Customer

1 month ago

Date of purchase: 13/06/2024

Excellent

SPCA Pet Insurance

1 month ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

1 product purchased

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Serena Cattellini

1 month ago

Date of purchase: 12/06/2024

What Serena Cattellini said about SPCA Pet Insurance:

Easy to understand and timely contact

SPCA Pet Insurance

1 month ago

Hi Serena, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 product purchased

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Trusted Customer

1 month ago

Date of purchase: 05/06/2024

Was great, it can be really tricky to know what to look for in pet insurance, and having a follow up phone call booked where I could get more information and ask questions was really helpful.

SPCA Pet Insurance

1 month ago

Hi there, We are pleased to hear that we have been able to assist you in finding suitable cover for your pet and of the service that you received when speaking with our friendly team member. Thank you for taking the time to share your experience with us, we really appreciate it. Kind regards, Alisa

1 product purchased

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Trusted Customer

1 month ago

Date of purchase: 31/05/2024

All done online.

SPCA Pet Insurance

1 month ago

Hi there, We are pleased to hear that arranging your cover has been made easy through our user-friendly online portal and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

1 product purchased

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Becci Renault

1 month ago

Date of purchase: 24/05/2024

What Becci Renault said about SPCA Pet Insurance:

Very easy and efficient. Thanks

SPCA Pet Insurance

1 month ago

Hi Becci, It is a pleasure to hear about your satisfaction. Thank you for taking the time in sharing your review, we really appreciate it. Kind regards, Scott

1 product purchased

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Yvonne Holt

Auckland

1 month ago

Date of purchase: 30/05/2024

What Yvonne Holt said about SPCA Pet Insurance:

Absolutely great service.

1 product purchased

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Jordan Cossey

TARANAKI

1 month ago

Date of purchase: 28/05/2024

What Jordan Cossey said about SPCA Pet Insurance:

The service I received was amazing! They gave me endless help with any question I had and also helped greatly in letting me know everything I needed to know with the cover I was choosing. I was endles

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SPCA Pet Insurance

1 month ago

Hi Jordan, It is an absolute pleasure to hear of the service that you received when speaking with our team member and that all of your questions have been answered. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf. Kind regards, Alisa

1 product purchased

See full customer review