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SPCA Pet Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/spca-pet-insurance | Feefo

Displaying all 586 reviews

Trusted Customer

3 days ago

Date of purchase: 13/08/2025

Top notch and was easy to compare quotes . Was keen to tie up with SPCA as the work you carry out resonates well with us .

SPCA Pet Insurance

3 days ago

Hi there, Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one. Kind regards, Scott

1 product purchased

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Adele Kane

Auckland

11 days ago

Date of purchase: 05/08/2025

What Adele Kane said about SPCA Pet Insurance:

Awesome experience!

Very thorough, friendly and totally made sure I understood everything.

SPCA Pet Insurance

11 days ago

Hi Adele, Thank you for your great review, we really appreciate you taking the time to let us know about your experience. We're glad you felt supported and everything was clearly explained. Kind regards, Alisa

1 product purchased

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Trusted Customer

1 month ago

Date of purchase: 10/07/2025

Overall experience i would rate 80%

Sales Rep was professional, and courteous

SPCA Pet Insurance

1 month ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

1 product purchased

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Sue Martin

Porirua

1 month ago

Date of purchase: 07/07/2025

What Sue Martin said about SPCA Pet Insurance:

Get quality pet insurance with spca pet insurance

Outstanding went the extra mile in customer service.

SPCA Pet Insurance

1 month ago

Hi Sue, We are delighted to hear of the great service you received when speaking with our team member and that we have been able to provide you with cover to suit your needs. Thank you for taking the time out of your day to share your review with us, we really appreciate it. Kind regards, Alisa

1 product purchased

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Trusted Customer

1 month ago

Date of purchase: 03/07/2025

Very knowledgeable and well explained conditions

1 product purchased

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Trusted Customer

1 month ago

Date of purchase: 30/06/2025

Love My Dog 🐕

Easy friendly system

SPCA Pet Insurance

1 month ago

Hi there, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa

1 product purchased

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Trusted Customer

1 month ago

Date of purchase: 28/06/2025

It was easy to sign up and get it but harder to open and sign in

SPCA Pet Insurance

1 month ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any difficulties caused. We appreciate you bringing this to our attention and we would like the opportunity to assist you with this. If you would like assistance, can you please contact us on 0800 812 020 or confirm a suitable time when you would like to be contacted. Kind regards, Scott

Trusted Customer

1 month ago

Was able to sort it thanks

1 product purchased

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Mark

Bay of Plenty

1 month ago

Date of purchase: 28/06/2025

What Mark said about SPCA Pet Insurance:

A bit soon to ask !

No service required - just purchased

SPCA Pet Insurance

1 month ago

Hi Mark, Thank you for taking the time to share your review and your feedback with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Alisa

1 product purchased

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Libby

Christchurch

1 month ago

Date of purchase: 24/06/2025

What Libby said about SPCA Pet Insurance:

Lovely experience delt with Maddison and she was able to answer all the questions I had after previously signed up with a different company to find out they do not cover common things for a French...

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SPCA Pet Insurance

1 month ago

Hi Olivia, We are happy to hear of the great service that you received when speaking with Maddison. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 product purchased

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Trusted Customer

1 month ago

Date of purchase: 18/06/2025

Great upto the end query which wasn’t answered and caus3d me to cancel the policy.

SPCA Pet Insurance

1 month ago

Hi there, Thank you for taking the time to share your review with us, I am sorry to hear about your dissatisfaction. Please don't hesitate to reach out if you have queries about your policy. Kind regards, Scott

1 product purchased

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About SPCA Pet Insurance

With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.

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+61 2 8886 8300

Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia