How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

SPCA Pet Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/spca-pet-insurance | Feefo

101 out of 668 reviews

Past year

Trusted Customer

Feefo Verified

2 months ago

good to have a person to talk to directly. The rates and cover was well explained in a friendly manner.

SPCA Pet Insurance

2 months ago

Hi there, Thank you for your kind feedback. We’re so pleased to hear that you found it valuable to speak directly with someone and that the rates and cover were explained clearly and in a friendly manner. Providing personalised support and making sure everything is easy to understand is very important to us. We appreciate you taking the time to share your experience. Kind regards, Scott

1 product purchased

Trusted Customer

Feefo Verified

2 months ago

Amazing staff!

Aubrielle, who I spoke to was amazing. She's very friendly and made it very easy to deal with.

SPCA Pet Insurance

2 months ago

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

1 product purchased

Trusted Customer

Feefo Verified

2 months ago

It was an amazing fast process .

SPCA Pet Insurance

2 months ago

Hi there, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

1 product purchased

Trusted Customer

Feefo Verified

2 months ago

Was great, explained it very well

SPCA Pet Insurance

2 months ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

1 product purchased

Crystal Larsen

Feefo Verified

NZL

2 months ago

What Crystal Larsen said about SPCA Pet Insurance:

Excellent customer service

Pet insurance for my kittens

SPCA Pet Insurance

2 months ago

Hi Crystal, Thanks so much for the lovely feedback! 🐾 We’re thrilled to hear you had an excellent experience and that we could help with pet insurance for your kittens. Wishing you and your fur babies many happy, healthy years together! Kind regards, Scott

1 product purchased

Trusted Customer

Feefo Verified

2 months ago

I think the servers is really good and I'm happy with the outcome

SPCA Pet Insurance

2 months ago

Hi there, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

1 product purchased

Trusted Customer

Feefo Verified

3 months ago

Great knowing our guy is protected

Easy service to use, straight forward to set up a plan and I think making claims will also be easy.

SPCA Pet Insurance

3 months ago

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

1 product purchased

Anna

Feefo Verified

NZL

3 months ago

What Anna said about SPCA Pet Insurance:

Great service and coverage

My customer service representative was great, not pushy for a sale and laid out the options clearly. She followed up with me at a time that suited as well.

SPCA Pet Insurance

3 months ago

Hi Anna, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

1 product purchased

Trusted Customer

Feefo Verified

3 months ago

Insurance Plan for my elderly Bichon Frise

Excellent good examples given to my questions when they were answering and made me feel very comfortable with the plan I had chosen for my Bichon Frise

SPCA Pet Insurance

3 months ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 product purchased

Trusted Customer

Feefo Verified

3 months ago