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Spaceways Limited Reviews | Customer Service Reviews for https://www.feefo.com/reviews/spaceways-limited | Feefo

Displaying all 279 reviews

Hussein Fawzy

1 year ago

Date of purchase: 07/06/2022

What Hussein Fawzy said about Spaceways Limited:

Very fast and secure service! If any problems occurred, they were solved with ease. Would highly recommend to university students.

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Trusted Customer

1 year ago

Date of purchase: 08/07/2022

Great customer service, my boxes were picked up by the helpful and patient Reece. The boxes were smaller than expected which lead to a lot more being used but overall adequate experience.

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Faize Eryaman

2 years ago

Date of purchase: 16/04/2022

What Faize Eryaman said about Spaceways Limited:

Good service!

Joley Coles

Spaceways Limited

2 years ago

Thank you for your feedback and 5 star review Faize! Best wishes, Joley Coles, Customer Experience assistant

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Trusted Customer

2 years ago

Date of purchase: 29/11/2021

Excellent service for the right price.

Joley Coles

Spaceways Limited

2 years ago

Thank you for your email. It is great to hear how excellent you rated your service and that Shayah was kind and helpful, these are some of the key values that we like to ensure our drivers uphold so it is great to hear this being recognised. Thank you again for taking the time to leave your review we really do appreciate this. Best Wishes, Joley Coles, Customer Experience Assistant

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Noah Catharina de Mooij

2 years ago

Date of purchase: 17/05/2021

What Noah Catharina de Mooij said about Spaceways Limited:

What an absolute TERRIBLE company. They have lost half of my property and it has been half a year and I still haven’t gotten it back. They do not do anything to help me they don’t contact me and only

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Joley Coles

Spaceways Limited

2 years ago

Dear Noah, we are sorry to hear of your experience with Spaceways as this is not the service we aim to provide our customers. After speaking with the team I understand they are looking into this for you and are in contact via email.

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Daniel

London

2 years ago

Date of purchase: 12/04/2021

What Daniel said about Spaceways Limited:

The company had excellent customised service. Delivery box and pick up team very friendly and efficient.

Joley Coles

Spaceways Limited

2 years ago

Thank you for your wonderful feedback Daniel, it is great to hear that the team were friendly and efficient as these are some of our main aims at Kelly's so it is great to see that being recognised. Thank you again for taking the time to leave your feedback, this has been passed across to the team. Best Wishes, Joley Coles, Customer Experience Assistant.

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Jawad Sabra

2 years ago

Date of purchase: 01/10/2021

What Jawad Sabra said about Spaceways Limited:

Sarah and the team were very helpful and accommodating to my particular situation. It's refreshing to work with a business that has a decent customer service and easy to reach staff.

Joley Coles

Spaceways Limited

2 years ago

Thank you for your review Jawad, it is great to hear how helpful and accommodating Sarah and the rest of the team were. We pride ourselves on our customer service so it is great to hear that you received this. Thank you again for taking the time to leave your review. Best wishes, Joley Coles, Customer experience assistant.

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Trusted Customer

2 years ago

Date of purchase: 01/10/2021

The service is easy to use, however final delivery cost is not specified when I first pay for it and it turned out quite shocking.

Joley Coles

Spaceways Limited

2 years ago

Thank you for your feedback, it is good to hear that you found the service easy to use. However, In terms of the final delivery costs this is stated upon the website when booking and within the terms and conditions/Frequently asked questions. With that being said please do contact us at contact@spaceways.co.uk if you would like to discuss this further. Thank you again for taking the time to leave your feedback. Best Wishes, Joley Coles, Customer experience assistant.

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Sungjung Kim

2 years ago

Date of purchase: 01/10/2021

What Sungjung Kim said about Spaceways Limited:

I strongly recommend Spaceways - collection was spot on time, and most importantly delivery too! I stored 18+ boxes and they all came back safe. Thank you so much! Will defo choose again.

Joley Coles

Spaceways Limited

2 years ago

Thank you for your feedback Sungjung Kim, it is great to hear how fantastic you thought the service with Spaceways was. We really do rely on recommendations and repeat customers so it is great to hear that you would use us again. Thank you again for your feedback and this shall be passed across to the team. Best wishes, Joley Coles, Customer Experience Assistance.

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Trusted Customer

2 years ago

Date of purchase: 06/05/2021

No one contacted me or updated me on what to do next after my items were picked up. Quite scary right but I trusted them and thought everything was fine so I waited until I needed to collect my items.

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Amy Mepham

Spaceways Limited

2 years ago

Thank you for your feedback, we are working with you offline to resolve this.

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About Spaceways Limited

London self-storage without the hassle. We pick-up, store and re-deliver; you just fill the box.

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08001126242