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Sowerbys Reviews

Rated
Exceptional

At Sowerbys, we understand that a new home is just the beginning. We believe people deserve more from their estate agent.

Service
4.8
/5

5

4

3

2

1

125

18

1

2

0

146

ratings over the past year

Displaying all 1,220 reviews
JH
Jonathan Holdcroft
Norfolk
7 days ago
Date of purchase: 09/05/2025
What Jonathan Holdcroft said about Sowerbys:
Yes, use Sowerby's
The supply side is very tough at the moment which was amplified by trying to sell a listed house in a conservation area. It took almost a year to sell our house - even without wild demands of a...

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Customer Service
Sowerbys
2 days ago
Thank you for taking the time to leave us this review, and what a great one it was to read. To hear that you completed in such a swift time period is brilliant, and we are so pleased that the Dereham team have been able to help you with this and that Louis and Terie have been so helpful throughout.
Trusted Customer
12 days ago
Date of purchase: 06/06/2025
Excellent service
Very efficient, friendly and helpful as usual
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Customer Service
Sowerbys
11 days ago
Thank you for your review, we really appreciate it.
MB
Mr Jeremy Bolam
Thursford Green
12 days ago
Date of purchase: 06/06/2025
What Mr Jeremy Bolam said about Sowerbys:
Excellent service from the sale team
Very good all round
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Customer Service
Sowerbys
12 days ago
Thank you for taking the time to leave us this review.
Trusted Customer
13 days ago
Date of purchase: 09/05/2025
Excellent service
They made the whole process relatively stress free. The only tiny niggle was the lack of communication before the sale. It would have been nice if they had contacted me weekly with updates rather...

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Customer Service
Sowerbys
12 days ago
Thank you for taking the time to leave us this review. We really do appreciate it and every review is important to us so we can continue to give the best service. We are really pleased to hear that Terie was so helpful throughtout and ensured the transaction went as smoothly as possible.
Trusted Customer
1 month ago
Date of purchase: 09/05/2025
The best of the best
I have always been sceptical about estate agents. However, Sowerby’s and in particular Simon Hempsall have very much changed my opinion. Professional from start to finish. Simon went over and above...

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Customer Service
Sowerbys
1 month ago
What a great review to read, thank you for taking the time to leave it. We really do appreciate it and it is great to hear that Simon has been so helpful throughout your sale.
ML
Miss Tracey Lloyd
1 month ago
Date of purchase: 09/05/2025
What Miss Tracey Lloyd said about Sowerbys:
First Class
First Class team who give a wonderful experience from the first phone call to the day of completion. Just fanastic
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Customer Service
Sowerbys
1 month ago
Thank you for taking the time to leave us this review, we really do appreciate it.
Trusted Customer
1 month ago
Date of purchase: 23/04/2025
Highly Recommend Sowerby’s
Brilliant service, both for viewings and keeping us informed of where our purchase was at, regularly. All staff were very polite and knowledgeable and were always quick to respond. My only tiny...

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Customer Service
Sowerbys
1 month ago
Thank you for your review and we appreciate you taking the time to leave it! Customer care and support are really important to us so we are sorry you had a nervous wait to hear about the key collection. We do hope you're happy in your new home, good luck.
MW
Mrs Walker & Mr Walker
Stanfield Dereham
1 month ago
Date of purchase: 23/04/2025
What Mrs Walker & Mr Walker said about Sowerbys:
Highly Recommend Sowerbys, very efficient
Super efficient everyone was polite and helpful Would highly recommend Sowerbys
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Customer Service
Sowerbys
1 month ago
Thank you for taking the time to leave us a review.
MW
Mr and Mrs Wilson
Norwich
1 month ago
Date of purchase: 23/04/2025
What Mr and Mrs Wilson said about Sowerbys:
A good experience
Emma and the whole team at Sowerbys in Norwich worked tirelessly to get our old house sold and our new one bought. It was a lengthy process and wasn't without hitches but Emma did everything possible...

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Customer Service
Sowerbys
1 month ago
What a great review to read! We really do appreciate it and we are so pleased that team Norwich have been so helpful throughtout. Good luck in your new home.
Trusted Customer
1 month ago
Date of purchase: 23/04/2025
Good experience
I have always received an excellent service from letting my property through to selling it. The sales particulars were very good with excellent pictures.
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Customer Service
Sowerbys
1 month ago
Thank you for your review, we really do appreciate it.
About Sowerbys
At Sowerbys, we understand that a new home is just the beginning. We’re driven by a shared belief: that people deserve more from their estate agent. We’re proud of our communities, our shared identity. And you’ll always find us here, at the heart of high streets across Norfolk.
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Old Bank of England Court, Queen Street, Norwich, Norfolk, NR2 4SX, United Kingdom
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About Sowerbys
At Sowerbys, we understand that a new home is just the beginning. We’re driven by a shared belief: that people deserve more from their estate agent. We’re proud of our communities, our shared identity. And you’ll always find us here, at the heart of high streets across Norfolk.