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Southern Cross Travel Insurance Reviews

https://www.scti.co.nz/

Southern Cross Travel Insurance provides award-winning comprehensive travel insurance for Kiwi travellers going overseas.

Service

Product

ratings over the past year

Displaying all 8,664 reviews

Trusted Customer

6 years ago

Unhelpful even though I purchased the insurance way before the pandemic is in the picture. What a waste of money purchasing the insurance from SCTI!

Date of purchase: 08/01/2020

Trusted Customer

6 years ago

efficient website

Date of purchase: 27/01/2020

Jeffrey

6 years ago

What Jeffrey said about Southern Cross Travel Insurance:

Quick and easy to purchase

Date of purchase: 06/01/2020

Ben

6 years ago

What Ben said about Southern Cross Travel Insurance:

totally unsatisfied

no reply took edges to get an email and a very long time for waiting on the decision still pending. will never buy from this company again

Pepper Brown

Southern Cross Travel Insurance

6 years ago

Hi there, I'm very sorry to hear you're unhappy with the service. We take this kind of feedback very seriously, and use customer insights to continually improve our service. I'll pass this over to our team for consideration. All the best, Pepper@SCTI

Ben

6 years ago

its been 1 and half month....no update at all...totally disappointed

Date of purchase: 22/12/2019

Ailynn

6 years ago

What Ailynn said about Southern Cross Travel Insurance:

service was ok.

Date of purchase: 23/12/2019

Laura

6 years ago

What Laura said about Southern Cross Travel Insurance:

Good service

Luckily, I didn't have to use it at all but it was a good thing to have in case anything happened.

Date of purchase: 07/01/2020

Trusted Customer

6 years ago

Your service been poor I keep asking to re send my certificates until now I haven't receive it . I just bought 2 travel insurance recently .

Pepper Brown

Southern Cross Travel Insurance

6 years ago

Hi there, I'm sorry you haven't received your policy documents. I have raised this to our Customer Service Team someone will be in touch shortly. All the best, Pepper@SCTI

Trusted Customer

6 years ago

I only received one I'm still waiting for my one I bought for May 1 travel .

Pepper Brown

Southern Cross Travel Insurance

6 years ago

Hi there, I'm sorry you didn't receive your documents for your second policy. I have raised this to our Customer Service Team, who will be in touch. All the best, Pepper@SCTI

Date of purchase: 22/01/2020

Trusted Customer

6 years ago

Online application is simple, quick and easy. Pricing is reasonable and the cover is perfect. I regularly use SCTI for the above reasons, and also having claimed in the past and found your team to...

Date of purchase: 22/01/2020

Trusted Customer

6 years ago

I don't really know what to rate for the service because I purchase the travel insurance online and did not receive any service from anyone. The system is good and the question is easy to understand...

Date of purchase: 23/01/2020

Pauline

6 years ago

What Pauline said about Southern Cross Travel Insurance:

I booked my travel insurance for myself and my husband. The web site was easy to navigate and simple to follow

Date of purchase: 28/01/2020

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