had a broken sous vide maschine - have been promised to be sorted for the last two days - alas no email , no promise of getting things sorted - just empty promises
I have recomendet he company to...
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Vickie
sousvidetools.com
10 years ago
I am sorry for the problems you have had with the service on your existing product. I believe this has now been resolved and you are happy. Thank you for letting us have this opportunity to put this right for you.
Vickie
SC
Sousvidetools.com Customer
10 years ago
Hi Vickie
only just got chance to reply - many thanks for all your help in resolving my problems - all back in order - new machine arrived- did not realized it was not coming straight from you and it had to be sent from another depot- anyway - happy chef and consequentially happy customers - looking on getting a dehydrator from you in a month time -had the smoking gun - great results- thanks again
Vickie
sousvidetools.com
10 years ago
Thanks for letting us know all is arrange now. We like Happy Chef. Look forward to hearing from you soon.
Product reviews
Date of purchase: 22/06/2016
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SC
Sousvidetools.com Customer
Macclesfield
10 years ago
What Sousvidetools.com Customer said about sousvidetools.com:
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