First class service , needed them fast .
Great job
Product reviews
Date of purchase: 30/11/2017
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Trusted Customer
8 years ago
Slight inconvenience of having to contact the bank to verify the payment due to the online payment system.
Also, didn't receive any parcel tracking details, so wasn't aware the order had been shipped...
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Product reviews
Date of purchase: 25/11/2017
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Trusted Customer
8 years ago
Good service, phoned to let me know an item was out of date and would I like to change to an alternative, good communication. The despatch was prompt as well, all in all a good shopping experience.
Quite simply ensure the parcel service you use stands by it's claims I waited in on three separate days as per their instructions only to receive apologies for non delivery on the first two days. As...
Amazing customer service, I had a query with my order and it was resolved the same day. I would recommend this website to anyone in the industry and any amateur cooks out there. A++++++
There was a problem with the delivery company, but it was handled by Sousvidetools very well and the shipping costs refunded. Mathew's customer service and response to the situation was excellent.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
