They were worried that my delivery might be delayed, so phoned to advise me. It actually arrived on time! I was really impressed with delivery time and the company’s comittment to getting the service...
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Product reviews
Date of purchase: 25/04/2018
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Trusted Customer
8 years ago
Good service. Ordered one day and arrived the next. The one thing I didn’t like was that upon checking out o was offered the option to pay for next day delivery at a cost I wasn’t prepared to pay. I...
Absolutely great service, my question when calling them could not be answered by the person taking the call but I was called back promptly with answers to my question plus more information. I will...
Poor aftersales. The unit does not work out of the box. The app is dreadful and the expectation from the business is to have 2 people take a day off work to fit around their convenience to help you...
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Tom
sousvidetools.com
8 years ago
Good morning,
After recent conversations, I hope this has now been sorted to your satisfaction as agreed.
Any problems in the future, please feel free to get in contact and I can help further.
The item I received was noisy when the earlier one was not. I sent an email immediatly about this and no one has bothered to reply.
In addition a simple part on another item (felt vacuum seal) has...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
After recent conversations, I hope this has now been sorted to your satisfaction as agreed.
Any problems in the future, please feel free to get in contact and I can help further.
All the best,
Sean
Sousvidetools