Deliver the goods ordered. Accept responsibility for your mistakes.
Alex
sousvidetools.com
6 years ago
Apologies we have been able to help any further on this occasion. Any missing items must be reported within 24 hours of delivery. You did not contact us until 4 working days after delivery so unfortunately we are unable to process any claims with the carriers for the missing goods. I hope you can understand that we are trying our best! We hate to feel like we have let you down. Thanks,
Alex
Clunky website, and when ordering accessories, there really wasn’t enough information for a completely new SV user to make an informed decision.
However, delivery was very fast
Although the website is a little clunky to navigate (particularly if not on a desktop), I managed to find what I was looking for reasonably quickly. When you are trying to purchase certain items,...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
