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Stunning Chairs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sofa-village-limited | Feefo

Displaying all 3,388 reviews

Tony Latham

3 years ago

Date of purchase: 13/02/2022

What Tony Latham said about Stunning Chairs:

Very good helpful keep us informed courteous.pleasant delivery service

Stunning Chairs

3 years ago

Hello Tony, thank you for your comments. We try to keep our customers up to date with everything, glad to hear the delivery service was pleasant as well!

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Christopher Scott

3 years ago

Date of purchase: 11/03/2022

What Christopher Scott said about Stunning Chairs:

Chair looked good on the internet but after set up not so good And not comf

Service great goods not so if I knew it was made in china wouldn’t have purchased

Stunning Chairs

3 years ago

Hi Christopher, we regret to hear that the chair you have bought did not meet your expectations. We would be so grateful if you would contact us via email with some photos and comments about the chair - we take feedback very seriously, and if there are any issues with the product, we would like to know how to improve it. Please know you can contact us to return the chair within 30 days. We are glad to hear that you had a positive customer experience thogh, thank you for mentioning this in your review :)

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Trusted Customer

3 years ago

Date of purchase: 28/02/2022

Excellent service!

The chair arrived promptly but had to be returned as it was the wrong colour. This was done very efficiently and very professionally. I would order from this company again!

Stunning Chairs

3 years ago

Thank you for taking a moment to share a few positive words about the service you have received. We regret that the shade of fabric did not match your existing decor. We hope you will find a suitable replacement soon :)

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Louise

Glasgow

3 years ago

Date of purchase: 06/03/2022

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What Louise said about Stunning Chairs:

Very happy

The Talia chairs in black look exactly as advertised. Choosing a chair without physically sitting on it is quite a challenge but I am very happy with my choice. They are of a nice quality,...

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Stunning Chairs

3 years ago

Thank you for taking the time to write us such lovely feedback! We are happy to hear you like your new chairs and enjoyed the service provided by Stunning Chairs :)

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Charlie-Rose White

3 years ago

Date of purchase: 27/02/2022

What Charlie-Rose White said about Stunning Chairs:

So fun! Love it!

Love it! So fun! Soft fabric ! Squishy arm rests … what more could you need!!

Stunning Chairs

3 years ago

Thank you, Charlie-Rose! We are happy to hear you like your new sofa :)

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Jennifer Collins

3 years ago

Date of purchase: 08/03/2022

What Jennifer Collins said about Stunning Chairs:

Fantastic chair and service

The chair is really nice and comfortable. The postage was super fast and arrived earlier than anticipated. Thank you

Stunning Chairs

3 years ago

Thank you, Jennifer. We appreciate your high rating and positive feedback!

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charlotte miller

Edinburgh

3 years ago

Date of purchase: 08/03/2022

What charlotte miller said about Stunning Chairs:

Lovelychairs good service very quick orders Tuesday arrived Friday great

I would but again I looking for a sofa but unfortunately you are sold out

Stunning Chairs

3 years ago

Hi Charlotte, thank you for your high raring. We do still have patchwork 1,2,3 seater and corner sofas available! If you are looking for a specific design, please don't hesitate to contact us, as product availability constantly changes, and we have many new products arriving in the future :)

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Josette Peniakoff-Warner

3 years ago

Date of purchase: 25/02/2022

What Josette Peniakoff-Warner said about Stunning Chairs:

Delivery date missed ,terrible communications from XDP ,not at all impressed by service or the delivery driver.box arived quite battery but the chair is comfortable and seams well made .

Stunning Chairs

3 years ago

Hi Josette, we understand that you are happy with the product, but encountered some delays and communication issues with the delivery company. We are working on improving the delivery service, and hope to see some positive changes soon!

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Donna Oxley

3 years ago

Date of purchase: 17/02/2022

What Donna Oxley said about Stunning Chairs:

Lovely chair, exactly as pictured, efficient delivery

Stunning Chairs

3 years ago

Thank you, Donna. We are happy to hear it!

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Michelle Cook

3 years ago

Date of purchase: 06/03/2022

What Michelle Cook said about Stunning Chairs:

Chair great but delivery company shocking

Your service was great keeping me informed. But you really need to find a new delivery company

Stunning Chairs

3 years ago

Hi Michelle, we regret to hear that the experience with the delivery company was less than satisfactory. We take all feedback on board, and constantly are communicating with the delivery company to address all issues that might cause delays or miscommunication issues on deliveries. The delivery company is taking action to improve their service, and we hope to see some positive feedback soon :)

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