I have already sent 2 e-mails requesting help in organising a return. I ordered the wrong items as I was led by the picture on the website. You have the pictures for your Tootsies and Shoe Liners...
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SockShop
SOCKSHOP
15 years ago
I can confirm we have emailed you back regarding this problem, please use the FREEPOST address label provided with your order and please use the back of the invoice (this is the returns form) to fill out what you require in exchange, once we have receive we will request a paypent from you via Paypal for any additional monies. Not sure why you have not received our replies (maybe they ended up in your Junk/Spam folder
Zoe :-)
Trusted Customer
15 years ago
Initial problems I had have now been rectified to my complete satisfaction. Would deal agin and would recommend.
So pleased to have found your site. The product i ordered is no longer stocked in any shop in town. Easy to follow order instructions and fantastic delivery time.
Socks arrived the next day which was good, however, I had to return as not what I wanted and 11 days on no credit received back into my account
SockShop
SOCKSHOP
15 years ago
Thank you for your feedback, I can see from our records that we received your returns on 3rd August but were not refunded until today. sorry for the delay I can only apologise for this error.
Zoe :-)
It is a pain that adding a product requires a full page load. I add the same sock many times in different colours and this takes ages. Everythng else is great.
Welcome to SOCKSHOP. Whether you love socks or just simply want to stock up your sock drawer then find your perfect pair in our massive range of branded socks, hand-picked by us to fulfil your every sock need. Based in a beautiful old mill in Bolton, the dedicated SOCKSHOP team hope that you enjoy your SOCKSHOP experience from your online purchase through to slipping into your new socks!
Feel good from the feet up.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to SOCKSHOP. Whether you love socks or just simply want to stock up your sock drawer then find your perfect pair in our massive range of branded socks, hand-picked by us to fulfil your every sock need. Based in a beautiful old mill in Bolton, the dedicated SOCKSHOP team hope that you enjoy your SOCKSHOP experience from your online purchase through to slipping into your new socks!
Feel good from the feet up.