staff were good, totally understaffed though didn't get done in 1 1/2 hours x 3 occasions.
Date of purchase: 07/02/2026
0
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JE
Jalal Amine-Eddine
Feefo Verified
GBR
2 months ago
Satisfied with delivery
Recommends
Satisfied with service
What Jalal Amine-Eddine said about Snow and Rock:
Great boot fitting service and custom insole making with Luke and other staff who also reviewed and modified my other pair of custom insoles that I had made at the same snow and rock 10 years ago.
Product reviews
Date of purchase: 02/02/2026
0
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Trusted Customer
Feefo Verified
2 months ago
Satisfied with delivery
Recommends
Always helpful
Product reviews
Date of purchase: 02/02/2026
0
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Trusted Customer
Feefo Verified
2 months ago
Satisfied with service
Satisfied with delivery
Recommends
Efficient experience with rapid delivery
Product reviews
Date of purchase: 01/02/2026
0
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Trusted Customer
Feefo Verified
2 months ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
Date of purchase: 05/02/2026
0
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DM
Debbie Morris
Feefo Verified
GBR
2 months ago
Satisfied with delivery
Recommends
What Debbie Morris said about Snow and Rock:
First class service from Snow & Rock.
Date of purchase: 20/01/2026
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RA
R A
Feefo Verified
2 months ago
Recommends
Satisfied with service
What R A said about Snow and Rock:
Replacement for faulty helmet purchased 2 years ago. Snow and Rock absolutely useless at customer service on the phone or via email. (I even wrote to the MD - got no reply)
Visited the store, about...
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Product reviews
Date of purchase: 31/01/2026
0
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AN
Anita
Feefo Verified
GBR
2 months ago
Dissatisfied with delivery
Does not recommend
What Anita said about Snow and Rock:
Product should not have been sent in the condition it was in. Disappointing given repeated delays in product arriving.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.