How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

smol Reviews

Displaying all 33,664 reviews

Trusted Customer

Feefo Verified

10 months ago

Keep up the Great work SMOL

Ace thanks SMOL

Kelly

smol

10 months ago

Thank you for sharing your love for smol.

Liane

Feefo Verified

GBR

10 months ago

What Liane said about smol:

Never run out

Great products I never run out

Kelly

smol

10 months ago

We loved reading this! Thank you so much for all your amazing support and kindness

Rob

Feefo Verified

GBR

10 months ago

What Rob said about smol:

use this service

they turn up on time every time, never had an issue in 5 years

Kelly

smol

10 months ago

Thank you for sharing your love for smol! Means so much to us

Jackie

Feefo Verified

10 months ago

What Jackie said about smol:

Great products and a great way to reduce plastics

Love getting products delivered to my door, and more importantly getting a reminder before they come so I know if I need it.

Adrienn Marshall

smol

10 months ago

Thank you so much for your lovely feedback! We're so happy that you enjoy the convenience of having your products delivered right to your door and that the reminders help you stay in control of your deliveries. 💚

Trusted Customer

Feefo Verified

10 months ago

Clean fresh and perfect service

Perfect every time you always get an email before they dispatch the items so you know when they will arrive the wash pods are post box friendly so you don't miss out on there delivery....Perfect...

Adrienn Marshall

smol

10 months ago

We are so thrilled to read how impressed you are with your smol and that you're finding the subscription flexibility helpful! Thank you for your wonderful review and support! 💚

Julia

Feefo Verified

GBR

10 months ago

What Julia said about smol:

So easy, reminders when next delivery due, no problem to alter delivery day if not needed yet.

Adrienn Marshall

smol

10 months ago

Thank you for your lovely feedback! We're so pleased to hear that you're finding the subscription flexibility helpful! 😊

Katy

Feefo Verified

10 months ago

What Katy said about smol:

I’ve been using smol for years and never had a problem, never needed to contact customer service.

Adrienn Marshall

smol

10 months ago

So pleased to hear this! Thank you so much for your wonderful support! 💚

Paula

Feefo Verified

GBR

10 months ago

What Paula said about smol:

Great products

Great communication as to when items are due. Very easy to manage your account (change delivery dates, defer, ask for item straight away, cancel an item). Fast delivery and items not over packaged.

Kathryn Burkey

smol

10 months ago

We are so thrilled to read how impressed you are with your smol. Thank you for your wonderful support

Julie

Feefo Verified

GBR

10 months ago

What Julie said about smol:

Better Than Expectations

Top notch. Plans are easily managed and delivery is quick and reliable. I would recommend.

Kathryn Burkey

smol

10 months ago

So pleased to hear this! Thank you so much for your wonderful support

Susan

Feefo Verified

GBR

10 months ago

What Susan said about smol:

Great service

Very easy to update requests and make new orders.

Kathryn Burkey

smol

10 months ago

Thank you for your wonderful review and support.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo