How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

smol Reviews

Displaying all 33,664 reviews

Trusted Customer

Feefo Verified

9 months ago

The service could not be any better!

Adrienn Marshall

smol

9 months ago

What a wonderful comment! We are over the moon to hear how much you love your smol!

Mrs Miriam Maclachlan

Feefo Verified

GBR

9 months ago

What Mrs Miriam Maclachlan said about smol:

Going green is easy and not as expensive as you may think

Delivery has been on time and well packaged. Although sometimes too well packaged as I have trouble pushing out the inner box. However at least they are secured well for posting.

Kelly

Feefo Verified

9 months ago

What Kelly said about smol:

Dishwasher magic

Excellent always on time, beautiful packaging. Just perfect in every way.

Adrienn Marshall

smol

9 months ago

We loved reading this! Thank you so much for all your amazing support and kindness!

Trusted Customer

Feefo Verified

9 months ago

Excellent user-friendly app

The app is excellent and so easy to use! Very user friendly!

Adrienn Marshall

smol

9 months ago

This makes us so happy! Thank you for your fantastic review!

Steve

Feefo Verified

GBR

9 months ago

What Steve said about smol:

Very good pleased with product.

Adrienn Marshall

smol

9 months ago

Thank you for your lovely review and support!

Trusted Customer

Feefo Verified

9 months ago

Always arrives when they say it will and extremely good value for money and of course it’s eco friendly

Adrienn Marshall

smol

9 months ago

Thank you so much for your wonderful support and kindness. We are so happy to hear you support our vision for taking care of our planet.

Carrie

Feefo Verified

GBR

9 months ago

What Carrie said about smol:

I'm happy with Smol

Goods are always delivered on time. I can delay my next delivery of cleaners really easily online if I don't need them yet.

Adrienn Marshall

smol

9 months ago

Thank you so much for your lovely feedback! We're so pleased to hear that you're finding the subscription flexibility helpful!

Claire

Feefo Verified

GBR

9 months ago

What Claire said about smol:

Good products

Products arrive on time, easy to use reorder site.

Adrienn Marshall

smol

9 months ago

This makes us so happy! So pleased to hear that smol has been a great hit in your home.

Celia

Feefo Verified

GBR

9 months ago

What Celia said about smol:

Great service. Flexible subscription packages.

Always get an advance notice of delivery email. Very responsive to changes. Quick ‘I need it now’ option also available. Packages fit through my letterbox which is very convenient.

Adrienn Marshall

smol

9 months ago

Thank you for your wonderful review and support! It’s great to hear that the letterbox-friendly packaging is making life a little easier and that the reminders help you stay in control of your deliveries.😊

Trusted Customer

Feefo Verified

9 months ago

Works for my family

Smol products work very well for my house and family. The reminder of next subscription is useful, and ease of changing it is greatly appreciated.

Adrienn Marshall

smol

9 months ago

Thank you so much for your lovely feedback! We're so happy to hear that the reminders help you stay in control of your deliveries. We are over the moon to hear that smol has been a great fit for you and your home! Thank you for sharing!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo