How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

smol Reviews

Displaying all 33,664 reviews

Jane

Feefo Verified

GBR

7 months ago

What Jane said about smol:

Great company

Great company, so easy to order any of their products, have them on repeat order, cancel or change delivery dates or pause order. Reasonable prices, thoroughly recommended

Adrienn Marshall

smol

7 months ago

Thanks so much for your lovely feedback! We're really pleased to hear you're enjoying the subscription flexibility. Thank you so much for your wonderful support!

Trusted Customer

Feefo Verified

7 months ago

Stress free smol

Delivery's always on time, never had a problem changing delivery dates, no complaints

Adrienn Marshall

smol

7 months ago

This makes us so happy! Thank you for your fab support and for taking part in helping our lovely planet!

Ailsa

Feefo Verified

GBR

7 months ago

What Ailsa said about smol:

Effective, convenient and flexible

First of all, their products work! My husband has dementia so we have lots of stains on clothes. Secondly, the online recurring orders is really flexible and easy to use. Finally, they give good...

Adrienn Marshall

smol

7 months ago

Thank you so much for taking the time to share such a kind and personal review. We were truly moved to hear how smol has been able to support you. We are so grateful to have you as part of our smol family.

Janice

Feefo Verified

GBR

7 months ago

What Janice said about smol:

Great company, great products.

Brilliant service. Can't fault it. My products always arrive when they say.

Adrienn Marshall

smol

7 months ago

What a wonderful comment! Thank you for your amazing feedback!

Karl

Feefo Verified

GBR

7 months ago

What Karl said about smol:

100% recommend

Great service. Deliveries always arrive on time. Never had an issue in almost 3 years.

Adrienn Marshall

smol

7 months ago

So pleased to hear this! Thank you so much for your wonderful support!

Trusted Customer

Feefo Verified

7 months ago

Good

Adrienn Marshall

smol

7 months ago

Thank you for your lovely feedback.

Trusted Customer

Feefo Verified

7 months ago

Good service. Great products. Will stick with them

Adrienn Marshall

smol

7 months ago

This makes us so happy! Thank you for your fab support!

Trusted Customer

Feefo Verified

7 months ago

Great Product

great product, smells lovely and washes very well.

Adrienn Marshall

smol

7 months ago

Thank you for your lovely review and support. We are so pleased to hear your smol has been a great fit for your home.

Pamela

Feefo Verified

GBR

7 months ago

What Pamela said about smol:

It's reliable and easy to make changes, if needed.

Adrienn Marshall

smol

7 months ago

So pleased to hear this! Thank you so much for your wonderful support!

Sue

Feefo Verified

GBR

7 months ago

What Sue said about smol:

Happy bunny

Very happy with goods and deliveries

Kathryn Burkey

smol

7 months ago

Thank you for the fantastic feedback! We are so pleased to hear that you’re very happy with both your smol products and our delivery service. Our goal is to make eco-friendly cleaning as seamless and reliable as possible, so knowing that everything is arriving smoothly and working well for you is wonderful to hear. Thanks for being such a brilliant part of the smol revolution!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo