How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

smol Reviews

Displaying all 33,664 reviews

Erika

Feefo Verified

GBR

7 months ago

What Erika said about smol:

Happy customer

Great. Excellent cleaning and absolutely no plastic. Love the delivery so you never need to buy emergency cleaning stuff. I have converted most of my family and friends to using smol. And it smells...

Kathryn Burkey

smol

7 months ago

Thank you for sharing your love for smol! We are over the moon to hear how much you love your smol and that it has been such a great fit for you and your home. It makes us so happy to know you are enjoying the scent and the plastic-free convenience. We are also so thrilled to read how impressed you are with your smol's cleaning performance. Your wonderful choices are making a huge difference to our planet and its future, and we are so grateful for your amazing support in spreading the word to your family and friends

Trusted Customer

Feefo Verified

7 months ago

Great range of products

Regular delivery good communication

Kathryn Burkey

smol

7 months ago

We are over the moon to hear how much you love your collection. Thank you for your fantastic review and support! It is so lovely to hear how happy you are, and we are so pleased our lovely team were on hand to help you.

Carly

Feefo Verified

7 months ago

What Carly said about smol:

Really happy with the products and will continue to use

Kathryn Burkey

smol

7 months ago

We are so thrilled to read how impressed you are with your smol. Thank you for your wonderful review and ongoing support.

Simon

Feefo Verified

GBR

7 months ago

What Simon said about smol:

all good

it has been great

Kathryn Burkey

smol

7 months ago

Thank you for your fantastic review! We are so thrilled to read how impressed you are and so pleased to hear that smol has been a great fit for you and your home.

Trusted Customer

Feefo Verified

7 months ago

I Very much like Smol products!

Always prompt service and you can change your orders, according to your needs...prices are good for the quality

Kathryn Burkey

smol

7 months ago

Thank you for your fantastic review and support! We are so pleased to hear that smol has been a great fit for you and your home. This makes us so happy!

Trusted Customer

Feefo Verified

7 months ago

Easy to use, good communication & quick delivery.

Kathryn Burkey

smol

7 months ago

Thank you for your fantastic review and support! We are so pleased our lovely team were on hand to help you and that smol has been a great fit for you and your home. This makes us so happy!

Jonathan.

Feefo Verified

7 months ago

What Jonathan. said about smol:

Smol service

Very happy with the service provided easy to adjust order requirements etc

Kathryn Burkey

smol

7 months ago

Thank you for your fantastic review and support! We are so thrilled to read how impressed you are with your smol and that the service has been a great fit for you. This makes us so happy!

Andrew

Feefo Verified

GBR

7 months ago

What Andrew said about smol:

Happy to support smol

Very good with good comms from the company when needed

Kathryn Burkey

smol

7 months ago

Thank you for your fantastic review and support! We are so pleased our lovely team were on hand to help you, but even happier to hear how much you love your smol. We might be biased, but we think our team is pretty amazing!

Trusted Customer

Feefo Verified

7 months ago

Good company, great products

Great service, easy to skip/ cancel subscriptions. Highly recommend

Adrienn Marshall

smol

7 months ago

Thank you for your fantastic review. We're so pleased to hear that you're finding the subscription flexibility helpful and that smol has been a great hit in your home. 😊

Vicki

Feefo Verified

7 months ago