How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

smol Reviews

Displaying all 33,664 reviews

Sharon

Feefo Verified

7 months ago

What Sharon said about smol:

Brilliant service safes me having to think about running out of products as I know with my subscription I'll never run out

Kathryn Burkey

smol

7 months ago

This is brilliant! Thank you for your amazing feedback and for sharing your love for smol. We are over the moon to hear that smol has been such a great fit for you and your home.

Sharon

Feefo Verified

7 months ago

What Sharon said about smol:

Fast and efficient I can log in and arrange or change delivery dates which means you never run out of your favourite products. Overall, good value for money.

Kathryn Burkey

smol

7 months ago

Thank you for your wonderful review and support! This is fabulous news and we are thrilled to hear how happy you are with our service. We are over the moon that smol has been such a great fit for you and your home.

Trusted Customer

Feefo Verified

7 months ago

Octogenarian's Experience.

It's easy to amend my order via the website and alterations are made promptly and without fuss. I don't have deliveries from a supermarket but appreciate the 'lightening of the load' by using smol's...

Kathryn Burkey

smol

7 months ago

We are so thrilled to read how impressed you are with your smol. We know that feeling of wanting to "lighten the load," and we are over the moon that our delivery service has been such a great fit for you and your home. Thank you so much for your wonderful support and for sharing your amazing experience with us.

Glen

Feefo Verified

GBR

7 months ago

What Glen said about smol:

Smol service for me is great deliveries on time & works quite easily for this old boy if i have to change frequency & i like whizzing past the laundry aisles in the supermarket 😁

Kathryn Burkey

smol

7 months ago

Oh we know that feeling! There is nothing better than whizzing past those laundry aisles knowing you've already got it covered. We are over the moon that smol has been such a great hit in your home!

Fiona

Feefo Verified

GBR

7 months ago

What Fiona said about smol:

Very satisfied customer

The information sent is useful and timely. The ability to change ongoing orders is vital. Some of the frequency timings on offer are too short for me - a single person user. It just means I have to...

Kathryn Burkey

smol

7 months ago

Thank you for your wonderful review and support! We are over the moon to hear that smol has been a great fit for you and your home. We're always looking at improving what we do , so we really appreciate your feedback regarding the frequency timings. Your wonderful choices are making a huge difference to our planet and its future , and we are so pleased to hear how happy you are with our service.

Lynn

Feefo Verified

7 months ago

What Lynn said about smol:

Space saving, less packaging, great quality

Informs when products are due, keeps you up dated with regular news, combining products saves money and packaging, good for the planet, love it. Wasn't over keen on the washing pods, occasionally...

Kathryn Burkey

smol

7 months ago

We are over the moon to hear that smol has been a great fit for you and your home! Your wonderful choices are making a huge difference to our planet and its future, and we love how committed to the cause you are. It is also great to hear that switching to our liquid is performing much better for you! We are always looking at improving what we do, so we really appreciate you sharing your experience with us.

Julie

Feefo Verified

GBR

7 months ago

What Julie said about smol:

Smoll are great!!

Excellent service and great company. Professional and great with communication. Not too many email, just enough to keep me updated. Love their products, easy to use and a respectable price.

Kathryn Burkey

smol

7 months ago

Thank you for your wonderful review and support! We are over the moon to hear how much you love your smol and that our lovely team were on hand to help you. It is so great to hear how happy you are with our communication and that smol has been a great fit for you!

Jennifer

Feefo Verified

7 months ago

What Jennifer said about smol:

very good product

Kathryn Burkey

smol

7 months ago

Thank you for sharing. We are so happy to hear you are impressed with your smol!

Stephen

Feefo Verified

GBR

7 months ago

What Stephen said about smol:

Just do it!

Great products and easy to order and use.

Kathryn Burkey

smol

7 months ago

This is brilliant! Thank you for your amazing feedback and for sharing your support. We are so thrilled to read how impressed you are with your smol.

Sophia N

Feefo Verified

GBR

7 months ago

What Sophia N said about smol:

Love Smol!

Prompt supply and easy to skip, pause and cancel when you need to. Email reminders sent so you know when to expect a delivery.

Kathryn Burkey

smol

7 months ago

So lovely to hear this! Thank you for your amazing support and for sharing your love for smol. We are over the moon to hear that smol has been such a great fit for you and your home.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo