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smei Reviews

Displaying all 2,568 reviews

Paul

Feefo Verified

4 years ago

What Paul said about smei:

Staff were really helpful and good customer service

Really good service

Date of purchase: 18/12/2021

Gina

Feefo Verified

4 years ago

What Gina said about smei:

Great Service and price, communications was also good

Date of purchase: 05/01/2022

Christopher

Feefo Verified

4 years ago

What Christopher said about smei:

Premiums have rocketed in price for flood cover

eventually achieved a renewal

Date of purchase: 08/01/2022

Trusted Customer

Feefo Verified

4 years ago

Getting a quote was easy. Getting in touch with the renewals team was very difficult. Never answered, I left messages on ans phone, no one got back to me.kept getting emails saying to get in touch to...

Lauren Charlesworth

smei

4 years ago

Thank you for your respose, I apologise you struggled to get through we are in a transition of changing the phone lines and this may have caused disruption, however I have also raised this internally with our IT department to make sure there are no further issues with the phone numbers or lines. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Trusted Customer

4 years ago

Thankyou

Date of purchase: 31/12/2021

Trusted Customer

Feefo Verified

4 years ago

Came back quickly. With a revised quotation

Date of purchase: 23/12/2021

Graham

Feefo Verified

4 years ago

What Graham said about smei:

Very good and understanding the policy rang me twice when had a few questions and also got back to me when left a message

Date of purchase: 23/12/2021

Kevin

Feefo Verified

4 years ago

What Kevin said about smei:

Repeating customer says it all very happy with service and representative couldn't be more helpful

Date of purchase: 23/12/2021

Demetra

Feefo Verified

4 years ago

What Demetra said about smei:

BEEN WE YOU'S FOR YEARS,THANKS.

Date of purchase: 21/12/2021

Paul

Feefo Verified

4 years ago

What Paul said about smei:

Really disappointed to get my quote and renewal almost on the day it was due. You work with this industry and know Christmas is our busiest time of year. Won't happen again I will make sure it is...

Lauren Charlesworth

smei

4 years ago

Thank you for your response, we are sorry you were not contacted in good time for the renewal. We will raise this with the Executive's Manager and investigate this internally to prevent it from happening again in further. Should you have any further queries, or wish to discuss this in more detail please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Date of purchase: 29/12/2021

Ashwin

Feefo Verified

4 years ago