Very efficient. I changed my insurance company on the 18th June and my cafe was flooded out by an upstairs tenant on the 3rd July. How embarrassing! I found the initial person I spoke to extremely...
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Trusted Customer
10 years ago
Very good, after only three weeks with them I had to make a claim due to someone else's stupidity. I felt very embarrassed about it but they were extremely helpful and got things moving.
The basic process went extremely well and was excellent. It was let down by an expensive quote for finance through Close Brothers. We were transferred to SME from our previous providers who did not...
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SME Insurance Services
smei
10 years ago
Thank you for your feedback, we will be investigating this matter internally to avoid this happening in the future.
I apologise for any inconvenience this may have caused
Should you wish to contact me directly regarding this or any other insurance matters, please do not hesitate to contact me on 0330 1344 624
Kind Regards
Laura Jones
Senior Customer Service Advisor
SME Insurance Services
0300 1344 602
The need to express the reasoning would take more words than those you allow
SME Insurance Services
smei
10 years ago
We are concerned regarding this feedback following your recent renewal. I have emailed you directly with my contact details should you wish for us to investigate any issue you may have regarding the service you received SME Insurance Services.
Laura Jones
Senior Customer Service Advisor
SME Insurance Services
0300 1344 602
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.