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SME Inc. USA Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sme-inc | Feefo

Displaying all 429 reviews

Tri-County Sports and Rehab

Feefo Verified

5 years ago

What Tri-County Sports and Rehab said about SME Inc. USA:

Excellent company to use!

Excellent customer service and fast shipping! Always had a positive experience when I ordered anything!

Product reviews

Date of purchase: 01/09/2020

Trusted Customer

Feefo Verified

5 years ago

Great service, ridiculous shipping fees

The people at SME are great, but their shipping fees are ridiculous! I ordered one item priced at ~$22 and weighing less than 10 ounces and was charged just under $16 in shipping.

Pamela Rouen

SME Inc. USA

5 years ago

Thank you so much for your feedback. We are contracted with carriers primarily as a B2B shipper. Taking this into consideration, we believe our shipping rates are very competitive and more than fair. This particular shipment did not qualify for our free shipping threshold and was shipped to a rural residential address (vs. a clinic location or metro business address). UPS and FedEx charge a higher rate for rural residential shipments. Thank you for expressing your concern and giving us the opportunity to respond.

Product reviews

Date of purchase: 25/08/2020

Athena Therapy

Feefo Verified

5 years ago

What Athena Therapy said about SME Inc. USA:

Excellent service

Date of purchase: 18/08/2020

Associates Physical Therapy

Feefo Verified

5 years ago

What Associates Physical Therapy said about SME Inc. USA:

SME gets supplies to us in a timely manner consistently. This was no exception.

Product reviews

Date of purchase: 18/08/2020

Excel Physical Therapy - Chalfont

Feefo Verified

5 years ago

What Excel Physical Therapy - Chalfont said about SME Inc. USA:

exceptional customer service. Rapid response to questions with help to find what Ineeded.

Product reviews

Date of purchase: 14/08/2020

TRUE Physical Therapy

Feefo Verified

5 years ago

What TRUE Physical Therapy said about SME Inc. USA:

Efficient, courteous, reliable service order through delivery.

Expedient delivery and efficient, courteous customer service. In light of the current pandemic and unavailability of many supplies, SME provides reliable options and alternatives.

Product reviews

Date of purchase: 13/08/2020

Response Physical Therapy

Feefo Verified

5 years ago

What Response Physical Therapy said about SME Inc. USA:

Always quick delivery and accurate order.

Only place is shop for clinic needs

Date of purchase: 13/08/2020

Becken Physical Therapy and Wellness

Feefo Verified

Wilmington, NC

5 years ago

What Becken Physical Therapy and Wellness said about SME Inc. USA:

Best customer service and pricing in the business

SME has the best customer service! The staff is friendly and professional. Their pricing is the best! I place my order online and they call me to pick it up when it is ready. They fill my orders...

Date of purchase: 08/08/2020

MedCare Therapy Services

Feefo Verified

5 years ago

What MedCare Therapy Services said about SME Inc. USA:

Used SME for many years at my other practice. Always been fair and easy to work with. Thanks

Date of purchase: 07/08/2020

Trusted Customer

Feefo Verified

5 years ago

I'm pleased. Thank you ao much

Product reviews

Date of purchase: 07/08/2020

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SME Inc. USA Reviews

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