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SME Inc. USA Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sme-inc | Feefo

Trusted Customer

Feefo Verified

5 years ago

Quick Delivery

Date of purchase: 23/11/2020

0

TW

Tina Lee Wellness

Feefo Verified

5 years ago

What Tina Lee Wellness said about SME Inc. USA:

I haven't received my products. I order 2 CaviWipes! Cansisters on Nov., 19, 2020

Pam

SME Inc. USA

5 years ago

Good Morning Tina, and thank you for your feedback. Our apologies for this extended backorder situation. Our records indicate that an email was sent to you on Friday, November 27th, to notify you of the backorder. We asked if you would like to keep this item on backorder, cancel the order, or if you would like to substitute it out for a different product. We did not receive a reply from you, but we would be delighted to clear this up for you now. Unfortunately, we still do not have CaviWipes in stock, however we do have CaviWipes1. Please email Tiffany Gardiner tiffany@smeincusa.com to let us know how you would like to proceed. Thank you again for your feedback, and we look forward to serving you soon!

Pam

SME Inc. USA

5 years ago

My apologies, Tina. In your comment, you mentioned "CaviWipes", but I see you actually ordered CaviWipes1, which we do not have those in stock. We DO however have the CaviWipes in stock, which we can substitute. Please contact Tiffany Gardiner tiffany@smeincusa.com to let us know how you would like to proceed. Thanks so much!

TW

Tina Lee Wellness

5 years ago

Thanks for responding Pam. The only email that I received on Nov. 27th from SME was an “end of the year sale” email. I will follow up with Tiffany. Thanks again Pam.

Product reviews

Pam

SME Inc. USA

5 years ago

Good Morning Tina, and thank you for your feedback. Our apologies for this extended backorder situation. Our records indicate that an email was sent to you on Friday, November 27th, to notify you of the backorder. We asked if you would like to keep this item on backorder, cancel the order, or if you would like to substitute it out for a different product. We did not receive a reply from you, but we would be delighted to clear this up for you now. Unfortunately, we still do not have CaviWipes in stock, however we do have CaviWipes1. Please email Tiffany Gardiner tiffany@smeincusa.com to let us know how you would like to proceed. Thank you again for your feedback, and we look forward to serving you soon!

Pam

SME Inc. USA

5 years ago

My apologies, Tina. In your comment, you mentioned "CaviWipes", but I see you actually ordered CaviWipes1, which we do not have in stock. We DO however have the CaviWipes in stock, which we can substitute. Please contact Tiffany Gardiner tiffany@smeincusa.com to let us know how you would like to proceed. Thanks so much!

Date of purchase: 19/11/2020

3

OT

One Physical Therapy

Feefo Verified

5 years ago

What One Physical Therapy said about SME Inc. USA:

The shipment came in fast and their customer service is amazing.

Date of purchase: 19/11/2020

0

OH

Opt-2- Heal

Feefo Verified

5 years ago

What Opt-2- Heal said about SME Inc. USA:

Competitive prices, good selections, quick delivery, easy payment options.

Product reviews

Date of purchase: 18/11/2020

0

PD

Physical Rehabilitation Group, LLC Group - Forest Drive

Feefo Verified

5 years ago

What Physical Rehabilitation Group, LLC Group - Forest Drive said about SME Inc. USA:

SME has outstanding customer support questions you can chat on line and receive supplies in a timely manner they are the only source we use for ordering medical supplies

Product reviews

Date of purchase: 12/11/2020

0

Trusted Customer

Feefo Verified

5 years ago

A large soft, wrap-around, post-op pain blocker

Excellent! SME provided a great product for a great price. My post-op,total-knee arthroplasty patients love the large Col-Pac for after exercise pain. It is a very effective wrap-around pain...

SME Inc. USA Reviews

CaviWipes1 Canister (160 Wipes)More reviews of this product (5)View product websiteI have no problem with the products. SME-Wilmington have not delivered my products as of today Dec.,2, 2020.

Pillow Case (T/P) White (100)More reviews of this product (3)View product websiteGood price for the quality and quick delivery

D Roll (Half Roll w/Strap)More reviews of this product (1)View product websiteQuality product fir good price

Hypafix 2 x 10ydMore reviews of this product (1)View product websiteDecent price for the product

Comprilan 10cm x 5mMore reviews of this product (1)View product websiteSupplies need to treat patients was in stock did not wait to receive supplies

Comprilan 8cm x 5mMore reviews of this product (1)View product websitesame as previous question

Col Pac Oversize 12.5 x 18.5 DeluxeMore reviews of this product (3)View product websiteThis Col-Pac really works to reduce post -op pain.

Col Pac Cervical 21 DeluxeMore reviews of this product (1)View product websiteI find that Col Pac is an effective pain blocker - especially for inflammatory pain

Hydrox 91% Isopropyl Alcohol 16 fl ozMore reviews of this product (4)View product websiteI cant find isopropyl alcohol in any of the local drug stores. Even one or two bottles..... It has been 4 months - finally I can order it from SME!

Theraband Dispenser Packages - Blue/HeavyMore reviews of this product (1)View product websiteThe products are always great, with good prices.

Theraputty Exercise Putty 5lbs - RED (Soft)More reviews of this product (1)View product websiteWe've tried other brands but always come back to Theraband.

Theraband Exercise Balls - Red/55 cmMore reviews of this product (1)View product websiteWe love Theraband. We've tried other comparable products, but have always come back to Theraband.

Theraband Exercise Balls - Yellow/45 cmMore reviews of this product (1)View product websiteTheraband is the best brand of exercise bands.

SEIRIN J-Type Acupuncture NeedlesMore reviews of this product (9)View product websiteWe love this brand of needles for our dry needling needs.

Theraband Mini BallMore reviews of this product (2)View product websiteWe've tried other brands from other companies, but we always come back to Theraband and SME.

BlueRanger Pulley with Web StrapMore reviews of this product (2)View product websiteBlueRanger provides a great product at a more economical price. It's good for our patients.

Stretch Out StrapMore reviews of this product (4)View product websiteWe only use the tried and true Stretch Out Strap. We've tried other brands, but always seem to come back to these.

Table Paper Smooth 24 x 260 (8 rolls)More reviews of this product (1)View product websiteperfect width for my beds

Palmers Cocoa Butter 7.25 oz.More reviews of this product (1)View product websitebetter than the massage oil

PROTENS 2 x 2 Electrodes (Single Pack)More reviews of this product (3)View product websiteThe best quality electrodes

Vionex Soap GallonMore reviews of this product (1)View product websiteLove this soap. Hard to find the thicker lotion soap for the wall dispensers

Multifold TowelsMore reviews of this product (1)View product websiteGood quality and this is the only place that had them in stock. I had been waiting for 2 months from another supplier

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