Helpful sales team and Customer Service was also good as product arrived without assembly instructions and once these had been emailed over I discovered I was missing parts these were dispatched same...
Generally I have always thought Slingsby provided a good service,however I did have reason to complain about the latest order I placed for BYGROVE SCHOOL for storage cupboards recently.In the...
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Slingsby
Slingsby
15 years ago
Thank you for your reply, we are very sorry to hear that you were disappointed at our service. Slingsby takes the utmost care to ensure our online orders are packed safely and securely, and that our Customer Service Team do their upmost to provide the required assistance should our customers have any problems. However on this occasion we appear to have let you down. We are always looking into more effective ways of dealing with our Customer requirements, hopefully given the chance of any further business with you this will be dealt with more efficiently.
Tracy Glennon
delivery very slow & random,needed three deliveries to complete the order.
order placed 1-10-10 last delivery 12-11-10 nearly six weeks to complete.
we need more shelving for our stock dept. may...
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Slingsby
Slingsby
15 years ago
Thank you for your reply, we are very sorry to hear that you were disappointed at our service. Slingsby takes the utmost care to ensure our online orders are packed safely and securely, and that our Customer Service Team do their upmost to provide the required assistance should our customers have any problems. However on this occasion we appear to have let you down. We are always looking into more effective ways of dealing with our Customer requirements, hopefully given the chance of any further business with you this will be dealt with more efficiently.
Tracy Glennon
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.