Fine, had out of date catalogue, sent new one immediately.
One product I wanted was out of stock and not expected to reorder with no viable alternative which was a shame
Product reviews
Date of purchase: 22/09/2010
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Trusted Customer
Feefo Verified
15 years ago
Good customer service
Product reviews
Date of purchase: 08/09/2010
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Trusted Customer
Feefo Verified
15 years ago
Have no opinion
Product reviews
Slingsby
Slingsby
15 years ago
Thank you for your reply, we are very sorry to hear that the product was unsatisfactory. Slingsby takes the utmost care to ensure our online orders are packed safely and securely, and that our Customer Service Team do their upmost to provide the required assistance should our customers have any problems. However on this occasion we appear to have let you down. We are always looking into more effective ways of dealing with our Customer requirements, hopefully given the chance of any further business with you; this will be dealt with more efficiently.
Tracy Glennon
The parts ordered were shown on the product diagram yet were not a stock item,however they did manage to salvage these parts from some returned product which they had which I thougt was very well...
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Product reviews
Date of purchase: 02/08/2010
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Trusted Customer
Feefo Verified
15 years ago
ON-TIME DELIVERY. VERY GOOD
Product reviews
Date of purchase: 06/07/2010
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Trusted Customer
Feefo Verified
15 years ago
First time I have used this company. Everything ok with ordering system and delivery
As a company and the level of customer service - very good.
Competitive on price - poor so order not placed with Slingsby, we placed an order elsewhere.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.