Thank you for your response, Slingsby does pride itself on Customer service excellence, unfortunately this time we have let you down on the product, looking into our database we were not informed of the missing parts which we could have possibly solved immediately. Any future orders placed will hopefully be dealt with more effectively.
Tracy Glennon
Company representitives are good. The web site is misleading as it looks as if the item is in stock for next day delivery, but it is not and needs to be ordered in. I had to change my order to...
Very prompt delivery.
I'd been going to our local B&Q 'Superstore' every few days for over a month in pursuit of this article and you produced it almost overnight!
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