Goods yet to arrive! We've been asked to check with you that despatch was made, shouldn't that be the other way around?
Slingsby
Slingsby
15 years ago
Thank you for your response. Due to high demand for this product there has been a delay in delivery. However I can confirm that your order will be dispatched today and will be delivered to you shortly. We pride ourselves on great value and fantastic service which given the chance we will satisfy on your next order. We apologise for any inconvenience this may have caused.
Laura-Beth Linfoot
Had no confirmation of when my item was being delivred I had to contact you myself to then be told its out of stock
Slingsby
Slingsby
15 years ago
Thank you for your response. I can confirm that your order was dispatched on 10/05/2011. We pride ourselves on great value and fantastic service which given the chance we will satisfy on your next order. We apologise for any inconvenience this may have caused.
Laura-Beth Linfoot
Product reviews
Date of purchase: 28/04/2011
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Trusted Customer
Feefo Verified
15 years ago
Good service, thankyou
Product reviews
Date of purchase: 28/04/2011
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Trusted Customer
Feefo Verified
15 years ago
never have an issue with the service. internet ordering is so easy!
Thank you for your reply, Slingsby takes great pride in our customer service and our products, we are sorry to hear on this occasion we have let you down. The product manager has contacted you and suggests if you are unhappy that you return the damaged goods for a full refund, your reply states the product is safely assembled and in place, and you don’t wish to proceed any further.
Laura-Beth Linfoot
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.