Worked well using the email method, not so good via the phone regarding my initial enquiry. Once the email conversation started, everything seemed to hit top gear, so special thanks to Casey for her...
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Sophie
Slingsby
2 years ago
Thank you for taking the time to leave a review, it is much appreciated. We’ll pass this feedback on to Casey.
Product reviews
Date of purchase: 27/03/2024
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Trusted Customer
Feefo Verified
2 years ago
not your fault slow due to easter holiday.
Sophie
Slingsby
2 years ago
Your feedback is important to us - thank you for sharing.
Date of purchase: 26/03/2024
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CL
City of London
Feefo Verified
2 years ago
What City of London said about Slingsby:
the order process was straight forward and Liesa were really helpful.
Sophie
Slingsby
2 years ago
We appreciate your feedback on our service - thank you.
received the bins without a lid - photo shows bin complete with lid. no drop down box to add a lid on the website. when i complained, they advised there were no longer selling the lids ?
Matthew
Slingsby
2 years ago
Good afternoon,
Thank you for your feedback. Firstly, please accept our apologies for the incorrect image on our website & catalogue. The bins are no longer available with the lids as pictured as our supplier has discontinued this part of the product which is sadly out of our control. We have contacted our supplier to retrieve a more up to date image.
A collection was raised last week in order to retrieve the bins from your address, but this was unsuccessful. We have raised another collection this morning with DX and advised the driver to contact you to organise a time to pick up the bins. If you require further information, please contact Shaun who has been liaising with you to solve this issue. Once the bins have been returned a full refund will be provided. Once again please accept our apologies and we hope to be of better service in the near future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.