Hi, thank you for taking the time to share your feedback.
Please accept our sincere apologies for the inconvenience you experienced. Our team picked up your email and has since acknowledged and resolved the issue. We’re sorry again for the delay in getting back to you.
A replacement order was raised and delivered last week, and we hope it has arrived with you safely.
Best regards,
Slingsby
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Date of purchase: 20/03/2026
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Trusted Customer
Feefo Verified
2 months ago
Good service. Easy to order and the item came quickly.
Slingsby
Slingsby
2 months ago
Thank you for the positive feedback.
Product reviews
Slingsby
Slingsby
2 months ago
We're glad you're happy with your product. Thank you for the feedback.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.