Sliding Wardrobe World™ Reviews

Dear Jimmy, very sorry to hear you had a bad experience with delivery. We have contacted you privately to review your problem. Sincerely, The Team at SWW.

Dear Jimmy, sorry, but the problem was you live on double yellow lines both sides of a busy street, and close to a junction. Delivery to room of choice is only available if it is 'safe to do so'. It was not safe for the driver to carry through your house, out the rear garden, up to your lockup at the end of the garden, whilst parked on double yellow lines. Hallway is all they could offer, and actually legally they should have refused that (according to our terms and conditions). Perhaps next time you could direct them to your garage at rear.

Dear Mark, thank you for the feedback, we will investigate to see what can be done about the above to improve the situation. Always good to get feedback like this when things are not perfect, so thank you. If you need help in future, please get in touch.

Hi Kevin, very sorry to hear this. Although we encourage customers to check product as quickly as possible, it's not possible to keep the delivery drivers waiting while you check, as they are on a tachograph to ensure they are not working for too many hours, making them unsafe on the road. Product is checked before, shipping, but transit damage does happen. You have 24 hours to check after delivery (mentioned in out Ts and Cs), and we will replace damage 'no questions asked' within this time. For SpacePro products, delivered by HDS, you actually have 72 hours, ie an extra 48 hours, which is mentioned on your delivery note. Please get in touch if you need product again, and we will make a gesture of good will to make up for the scratch.